Job Description

Salary: 25,183-26,409 per annum

Grade/Band: E

Vacancy Hours: 37 hours per week

Contract Type: Fixed Term for 12 months

Location: Scarborough, Whitby, Ryedale, East Yorkshire

Weekend Working: No

Are you highly organised, resilient, and ready to support a team making a real impact in children's lives? We're looking for a Business Support Officer to join our Family Assessment Support Team within the Children and Families Service at North Yorkshire Council.





This is a fast-paced and rewarding role where no two days are the same. You will be a key part of a busy team working to statutory deadlines and providing essential support to Operational Managers, Social Workers, and partner agencies.

What You Will Be Doing

Providing high-quality administrative support in a sensitive and confidential environment Taking accurate minutes of high-profile and often sensitive meetings Managing and prioritising a varied workload under tight deadlines Liaising with internal teams and external professionals to ensure smooth communication Supporting the team both in the office and remotely through our hybrid working model

What You Will Bring

Strong IT skills, including Microsoft Word, Excel and data inputting Excellent written and verbal communication skills The ability to work independently, problem-solve, and stay solution-focused A calm, professional approach to sensitive and challenging situations An understanding of confidentiality, GDPR, and safeguarding principles

Working for Us

As a North Yorkshire Council employee, you will have access to some great benefits packages including employee discount benefits / salary sacrifice schemes, financial and health wellbeing programmes. We offer a hybrid work pattern following completion of probation period, an annual leave package, a local government pension scheme, a generous plan for your retirement with the option to increase your monthly contribution if you wish. You will benefit from a supportive management structure, ongoing training and personal development. Full training and continued support will be given to the appointed person. As part of a larger Business Support Service, the role could provide the opportunity for personal career progression in a dynamic and forward-thinking service.

Contact and apply:

For an informal discussion regarding this vacancy please contact Diane Dougall, Business Support Manager. diane.dougall@northyorks.gov.uk or 01609 535653.

Key Documents

Total Rewards Brochure

Key Dates

Closing Date: Sunday 13th July 2025


Interview Date: To be confirmed, possibly 24th/25th July 2025


Venue for Interviews: Castle House, Elders Street, Scarborough, YO11 1DZ





NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.



We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.





North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions, we therefore welcome applications from individuals of all backgrounds.



North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.





North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment.





It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.





We are committed to the inclusion, safeguarding and promoting the welfare of adults at risk*

Business Support Officer

Salary:

25,183 - 26,409

Posted:

26/06/2025

Closing date:

13/07/2025

Closing time:

23:59