Business Support Specialists provide essential administrative and operational support to ensure efficient daily operations, customer service excellence, and smooth execution of business processes.
Key Responsibilities
Manage calendars, scheduling, travel arrangements, and meeting logistics.
Handle front-line communications: emails, calls, inquiries, and ticketing.
Support onboarding, training logistics, and compliance documentation.
Maintain and organize files, records, and knowledge bases; ensure data accuracy.
Process routine transactions (invoicing, payments, purchase orders) and assist with budget tracking.
Coordinate facilities, equipment, and IT access as needed.
Produce routine reports, metrics, and performance dashboards.
Assist with project support tasks, including creating presentations and meeting materials.
Support process improvement initiatives and standard operating procedures.
Required Skills
Strong administrative and organizational abilities.
Excellent written and verbal communication.
Customer service orientation and professional demeanor.
Data entry, filing, and records management.
Scheduling, calendar management, and travel coordination.
Problem-solving and prioritization.
Process documentation and adherence to SOPs.
Team collaboration and cross-functional support.
Job Type: Full-time
Pay: 30,000.00-40,000.00 per year
Work Location: In person
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