Job Description

Business Systems Analyst

Post Number: TS038

Grade /Scale: PO32 \xc2\xa335,223 - \xc2\xa337,953 (subject to pay review)

Weekly Hours: 37 hours

Department: Information Technology

Location Work Base: Force Headquarters

We are looking for somebody with an analytical mindset, who can solve complex problems.

As a Business Systems Analyst you will work as part of a team, on a full-time permanent basis, to administer the effective operation, maintenance, development, and implementation of multiple East Midlands policing systems and to ensure the quality, integrity and best use of data held on the systems.

We are an essential support service providing all the IT and information systems needed to meet the operational and support requirements of Leicestershire Police.

Key Accountabilities

• To maintain systems by managing configuration and accuracy, ensuring interlinking system stability through system checks and analysis.
• To facilitate any system changes and communicate to users through appropriate mechanisms ensuring effective control and reduction of risk to the security, performance and availability of systems.
• To ensure alternative fallback measures are in place for business continuity purposes when systems are unavailable including communication with key stakeholders.
• To take ownership of system problems, investigate, diagnose, and manage fault resolution in conjunction with customers, other members of the IT department and external

The must haves

• Qualified to degree level in a Business Systems and Analytical discipline or can demonstrate experience gained in an environment requiring research at a degree level.
• An IT Customer Service role working in either a help desk environment or with information systems as an administrator, or three years\' experience working in a policing environment using operational or operational support systems.
• The ability to prioritise, plan, schedule and monitor own work

What\'s in it for you?

At Leicestershire Police, we aim to create an environment that puts people first. We want you to feel supported in everything you do, so you can give your very best. What\'s more, we have a range of reward and benefits such as yearly salary increments, Bluelight Card (discounts), flexi scheme, pension contribution scheme, cycle to work scheme and so much more.

Salary - \xc2\xa335,223 - \xc2\xa337,953 (subject to pay review)

For part time hours the salary will be calculated on a pro-rata basis, this is based on the number of hours for the vacancy.

Next Steps

If we feel like a place where you can belong, we\'d love to learn more about you. Please click apply to complete your application

Please note the following

Vacancy closes 24th September 2023 at 23:55.

Shortlisting will be carried out w/c 25th September 2023

Interview will be held w/c 9th October 2023

Who we are

Here at Leicestershire Police doesn\'t have to mean patrolling the streets. Just as important as our uniformed officers is our strong team of professional and support staff working behind the scenes. Its these skilled people, people like you who contribute to the policing of Leicestershire.

We welcome applications from individuals from all backgrounds and encourage anyone who has considered a career in policing to apply. We\'re particularly keen to increase the number of females and candidates from black and minority ethnic communities and the LGBT community, so that we can truly reflect the communities that we serve in.

The force is undertaking Hays Job Evaluation scheme; therefore the advertised grade may be subject to change. To be completed by April 2024 and if there are any changes to the grade, they will take effect from this date.

Leicestershire Police