Job Description

Scot JCB Group have an opportunity for a Business Systems Analyst to support the ongoing development of our IFS ERP system. The successful candidate will work with subject matter experts within the business to establish system requirements and develop the required solution. The is also an opportunity to play a significant role in the upgrade to IFS Cloud.
The role requires the candidate to be able to create adequate user guidance notes and deliver training to the relevant departments. IFS is the core business system used at Scot JCB and this role will play a key part in ensuring the business utilises the most effective systems and processes.
There may be an opportunity to become involved in non-IFS developments such as the use of Power BI and Power Apps within the business.
Who are we?
The Scot JCB Group is made up of Scot JCB, Scot Agri, Stewart Plant Sales and SIA Compressors & Generators.
Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 14 depots from Huntly in the North East of Scotland to Carnforth in Lancashire. Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.
Hours: Monday - Friday, 8.30am - 5pm. We are open to discussing hybrid working patterns.
Key Duties and responsibilities:

• 1st line support for IFS functional issues
• IFS User Training
• Maintain all IFS user guides and process flow charts
• Lead IFS functionality enhancements
• Resolve 1st Line IFS Support tickets within department SLA's
• Maintain clear and standard IFS user guides/process flow charts
• Regularly review and remediate IFS failed background jobs, application messages and print errors
• Carry out functionality testing and data validation
• Ensure user IFS permissions are assigned appropriately
• Lead IFS functionality change requests and projects
• Ensure good quality Business Requirements Documents are produced for all IT system projects
• Promote the use of SMART business systems and automation
• Conduct process reviews with key stakeholders and identify improvement opportunities

The ideal candidate will have:

• 2-3 years of experience with ERP systems (IFS experience advantageous)
• 0365 applications - Word, Excel, Teams and SharePoint
• Experience of delivering training and producing training documentation
• Experience of overseeing ERP functionality enhancements
• Ability to relate to non-IT employees in a productive way
• Excellent verbal and written communication skills
• Ability to work from our Denniston office at least 2 days per week

In return you will receive:

• A competitive salary, reviewed yearly
• Free on-site parking
• 30 days annual leave, increasing with length of service up to a total of 35 days
• The option to buy/sell up to 5 days annual leave per year
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Assistance Programme - free counselling and legal advice
• Access to high street discounts and savings through Perks
• Salary Exchange pension scheme
• Life assurance of three times your annual salary
• Employee referral programme

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.