Job Description

VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals.
With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!
Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK. This role is a hybrid position with one day per week spent working from one of our Cheltenham or Shipton-under-Wychwood offices.
Role Overview
We are a dynamic, fast-growing organisation with 200 employees across four countries. Our mission and services are scaling rapidly and we are investing in the foundations that will support our growth. As we continue to expand globally, we recognise the need for robust, scalable and future-fit IT and data systems.
We are seeking a Business Systems & Data Manager to play a pivotal role in designing, maintaining and evolving our Azure-hosted Data Warehouse. You will also be responsible for managing API integrations with our business-critical systems and building insightful dashboards that empower decision-making across the organisation.
As we continue to scale rapidly, data is at the heart of how we operate, innovate and grow. You'll be part of a dynamic global team helping to ensure our data ecosystem is robust, connected and ready to support our journey from 60m to 100m+ revenue and beyond.
What we're looking for

• An excellent appreciation of how business systems and data flows support operational and commercial processes.
• Strong understanding of data architecture principles, relational and non-relational databases.
• You'll be comfortable working with APIs and modern data integration methods.
• Proficient in data visualisation with the ability to translate complex data into clear, actionable insights.
• Strong attention to detail and commitment to data accuracy and integrity.
• Awareness of data governance, security, privacy considerations and good practice in cloud-based environments.
• Experience operating in a role involving business systems, data management/engineering, BI or analytics within a cloud-first organisation.
• Strong knowledge of Azure data services such as Azure Data lake, Azure Data Factory and/or Azure Logic Apps.
• Ability to design or contribute to data models that support reporting and analytics needs.
• Experience creating dashboards in Power BI or equivalent BI platforms.

"Nice to have" skills

• Experience in a fast-growing organisation, ideally expanding internationally.
• Understanding of core business functions such as Sales, Operations and Finance, and how technology supports their workflows.
• Familiarity with business systems such as Unleashed, Sage Intacct, and/or HubSpot, including how they integrate into a wider system landscape.
• Background in a B2B technology business.

What you'll do

• Maintain and optimise the Azure Data Warehouse to ensure performance, scalability and data integrity.
• Manage and develop ETL/ELT pipelines using Azure Data Factory or equivalent tools.
• Implement data quality, governance and security standards aligned with business requirements.
• Design, build and manage APIs and integrations between key business systems (e.g. Hubspot, Sage, Unleashed, and Customer-Facing Cloud platforms).
• Ensure reliable and secure data flows between cloud and on-prem systems.
• Collaborate with internal and external developers to ensure API performance and resilience.
• Build and maintain dashboards and data visualisations (Power BI) to surface actionable insights across teams and departments.
• Partner with business stakeholders to define KPIs, metrics and data models that support strategic goals.
• Provide expertise and guidance on data usage and analytical best practices across the business.

Salary
Salary range: 55,000 - 65,000
Benefits

• 25 Days Holiday + Bank Holidays (increases with years of service)
• Option to buy or sell 5 days holiday each year
• Sick Pay - 8 weeks full pay, 4 weeks half pay
• Life Assurance - (4 times basic pay)
• Private Medical Insurance
• Employee Assistance Programmes (EAP)
• Cycle2Work Scheme
• Electric car green salary sacrifice scheme
• Enhanced Maternity & Paternity package
• Child Care Scheme
• Training & development opportunities
• Company organised events
• Pension (Royal London Group) 5% employer contribution matched
• Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones

Diversity and Inclusion
At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.
We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.
Company Values
Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative and innovative culture.
VALUED
Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity
ONE TEAM
Collaboration of all for VoCoVo's happiness and success
INNOVATION
Our products are constantly evolving to tackle the pain points of retailers across the globe
CUSTOMER FOCUSED
Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations
EMPOWERED
Our people are empowered to do the right thing and make decisions without loads of red tape
If you feel this could be the right fit, apply now!
VoCoVo empower people to collaborate, communicate, and connect through voice.

Skills Required