Job Description

BUSINESS SYSTEMS SUPPORT TECHNICIAN

PROFESSIONALS AT PLAY

A LITTLE BIT ABOUT OUR BRAND:

Looking for a fun and exciting opportunity? Started by 2 brothers 13 years ago in Leeds, Professionals at Play has grown to a nationwide competitive socialising group with 28 venues across the UK and many more to come! Our mission is to bring the playground to the bar.


We are introducing a new role to strengthen our technology operations and ensure our team receive consistent reliable support.

WANT TO BE A PART OF SOMETHING AMAZING?

WHAT WE'D EXPECT FROM YOU;

The Business Systems Support Technician will provide day to day technical assistance, support the deployment and maintenance of both hardware and software. They will also play a key role in the smooth running of core business systems including EPOS, booking platforms, and other operational tools.

Role Responsibilities:

Provide IT support to head office and venue teams, responding to help desk tickets, diagnosing issues, and ensuring prompt resolution. Set up, configure, and maintain laptops, tablets, network equipment, and other IT hardware. Manage user accounts, permissions, and access across multiple systems. Maintain, configure, and troubleshoot core business systems, including EPOS tills, booking platforms, stock management tools, and staff scheduling platforms. Assist with software updates and routine system checks. Support the implementation of new systems and digital tools across the business. Prepare and deploy hardware for new venues, refurbishments, and equipment replacements. Maintain an accurate IT asset inventory and ensure all equipment remains in good working order.

WHAT YOU GET

Salary up to 30,000 50% off food and drink and free gaming in all our venues across the UK Regular team incentives- with rewards including paid trips abroad! 2 Staff Socials throughout the year Employee Assistance Program that includes access to free counselling services Further development opportunities within the company growth Access to Rewards Gateway, offering discounts at 100s of retailers Cycle To Work & SmartTech Scheme

JOB SPECIFICS

37.5hr working week Report to the Head Of Business Systems It is expected that you will be able to reliably commute to our Head Office It is expected that you have previous experience in an IT support role Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, people team, operations and maintenance.

THINK YOU'VE GOT WHAT IT TAKES TO BE IN THE PROFESSIONALS AT PLAY TEAM?

HIT APPLY NOW!

GOOD LUCK!