Job Description

At the heart of BrisDoc's journey towards greater innovation and excellence, the Business Transformation Lead plays a critical role in shaping and delivering change across the organisation.



This role brings together strategic oversight with practical delivery, ensuring that every improvement we make enhances both the experience of our patients and the working lives of our co-owners.



Acting as a partner to the CEO and Strategic Leadership Team (SLT), and as part of BrisDoc's Extended Leadership Team (ELT) this role will champion transformation, seek new opportunities for development, and embed sustainable improvement across all services and functions. This role will:



Provide leadership to BrisDoc's Transformation Programme Support the CEO, SLT, and ELT to identify, develop, and deliver cross-organisational change Ensure improvements are meaningful, measurable, and aligned with organisational priorities Build a culture of continuous improvement that empowers teams and enhances services

Who we're looking for



A strategic and compassionate leader who blends technical mastery with inclusive, values-driven leadership. This individual will bring experience and presence to guide transformational change, build collaborative relationships, and model the ethos of BrisDoc at every level of their work.



Significant experience in leading organisation-wide transformation within complex or regulated settings.

Expertise in recognised improvement and change methodologies (e.g. Lean, Six Sigma, PRINCE2, Agile), with a track record of embedding sustainable improvement.

Proven ability to develop strategic and operational business cases, aligning financial and non-financial benefits.

Highly developed stakeholder engagement and influencing skills, with emotional intelligence and political sensitivity.

Strong analytical capability and experience using data to inform strategic decisions, monitor KPIs, and communicate impact.

Demonstrated success in leading and developing high-performing, values-led teams.

Commitment to co-ownership principles and collaborative leadership approaches, with an ability to foster inclusive, empowering team cultures.

Understanding of or sensitivity to addressing health inequalities, population health needs, and socially impactful service design.

Desirable:

Experience in NHS, primary care, urgent care or community health settings, or experience working closely with frontline clinical teams.



Why join BrisDoc?



Make a lasting impact

Shape, enable and assure the organisation's transformation agenda in order to improve the way care is delivered for over a million patients. You'll work directly with executive, clinical and operational leaders, influencing strategy.



A values-led, co-owner culture



As an employee-owned social enterprise, we put people and purpose first. We're deeply committed to equity, diversity, inclusion, sustainability and innovation, and we want you to thrive here as a co-owner.



Recognising your value

Salary:

65,000 - 78,000 per annum (dependent on experience)

Hours:

30 - 37.5 hours per week (flexible / agile working considered)

Contract:

fixed term 18 - 24 months

Benefits:

25 days' annual leave (rising with service), NHS pension (23.7% employer contribution), Discretionary annual bonuses, Comprehensive wellbeing support, NHS discounts, cycle-to-work scheme, Employee Assistance Programme (EAP) and a Co-owner recognition platform with savings & discounts



What you'll lead



As a partner to the CEO & Strategic Leadership Team (SLT) and a member of our Extended Leadership Team (ELT), you will guide, coordinate, and champion transformation across the organisation. You will:



Lead BrisDoc's organisation ? wide Transformation Programme

Identify, shape, and deliver cross ? organisational change

Ensure improvements are meaningful, measurable and aligned with our values and priorities

Build a culture of continuous improvement that empowers teams and enhances services

You will provide strategic leadership across:

Programme design and governance

Programme and Project Delivery

Business Case Development

Data and Analytics

Horizon Scanning and Opportunity Management

Team Leadership and Internal Consultancy



Please see the attached for more information about the role.