Job Description

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Description

Contract:

Permanent

Location:

Derby

Salary:

Up to 30,000 per annum

About Us

MSS (Materials Site Services)

has been providing specialist materials testing services since 1995, offering expert UKAS accredited laboratory and on-site testing of concrete, bituminous materials and soils, as well as comprehensive on-site sampling services. We operate across Scotland, the North and the Midlands, working with a diverse range of sectors including construction, infrastructure, and development projects.

Our high quality and responsive services have been trusted by contractors, consultants, designers and local councils, Transport Scotland and National Highways, GE technical engineering companies and structural developers for nearly three decades. We maintain a supportive and professional working environment where everyone can thrive, with a strong reputation for technical excellence, reliability, and exceptional client service.

About the Role

We are seeking a

Business Unit Administrator

to join our team in Derby. We're looking for a customer-focused team player with strong organisational skills and attention to detail who is committed to delivering excellent service to our clients.

You'll work as part of an experienced team supporting our materials testing operations, reporting directly to the General Manager. Our workload is varied and engaging, with excellent exposure to the construction industry and materials testing sector, managing administrative functions that directly support field operations and client relationships.###

Key Responsibilities

Take bookings via phone and email from clients across various construction and infrastructure projects Manage diary system jointly with the General Manager to coordinate site visits and testing schedules Maintain professional client liaison and communication throughout project lifecycles Issue detailed site instructions to field technicians (primarily Friday afternoons, with updates as required) Compile comprehensive reports for management review and client requirements Coordinate day-to-day liaison with field technicians to ensure smooth operations Prepare and issue invoices for materials testing services accurately and promptly Check and record technicians' timesheets on a weekly basis for month-end processing Place orders for materials, equipment and consumables required for testing operations Provide general administrative support to ensure efficient business operations Assist with project coordination and communicate effectively with colleagues, clients and suppliers Help maintain compliance with company policies and quality standards


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Skills, Knowledge & Expertise

Essential Requirements:

Customer focused with demonstrated strong customer relations skills Proficient with Microsoft Office products (Word, Excel, Outlook essential) Highly organised with proven ability to multitask effectively and prioritise workload Ability to adhere to deadlines and work under pressure Excellent communication skills, both written and verbal Professional telephone manner for client interactions Strong attention to detail and accuracy in administrative tasks

Desirable:

Experience working in construction, engineering, or technical services industry Understanding of site operations and technical testing processes Previous experience in a similar administrative or coordination role


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Salary and Benefits

We offer a competitive salary of up to 30,000 per annum and provide a supportive working environment including:
40 hour working week, Monday to Friday, 8:30am - 5:00pm Supportive team environment with ongoing training and development Work within a company with nearly three decades of industry expertise and UKAS accreditation

This is a fantastic opportunity to contribute to a fast-growing business with significant potential for career progression as MSS continues to expand across multiple regions.MSS is committed to providing equal opportunities and values diversity in the workplace.

To apply, please submit your CV and a covering letter explaining why you're the right fit for this role.

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About MSS