Job Description

Buying Assistant - Used Car Sales

Bridgend Ford, Cowbridge Road, Waterton Industrial Estate, Bridgend, CF31 3BF.

26,000 per annum - 38 hours per week (covering sales opening hours, with every other weekend off plus a day off during the week)

About the Role

We are looking for a friendly, confident and customer-focused

Buying Assistant

to join our busy Used Vehicle Sales team at Bridgend Ford.

This is a fantastic opportunity to work within a supportive, fast-paced environment where you'll be at the heart of delivering exceptional customer service. You'll play a key role in guiding our customers through their buying journey, ensuring they have all the information they need to make the right choice, while also helping keep our showroom and vehicle displays running smoothly.

What You'll Do

Arrange customer appointments and vehicle handovers. Handle inbound calls, answer queries and make outbound follow-up calls. Welcome customers into our showroom and manage face-to-face enquiries. Cover reception and the host desk when required. Vehicle logistics: moving cars around the site, arranging display areas, moving part-exchange vehicles, and taking photos of vehicles for sale. Provide accurate and helpful information to ensure the best customer experience. Work closely with our Retail Managers and Sales Manager to support the Used Vehicle Sales team.

What We're Looking For

Strong communication skills and the confidence to talk with customers. Ability to build great relationships and deliver outstanding service. A helpful, inquisitive nature with strong problem-solving skills. Good IT skills and strong attention to detail. A team player who thrives in a busy environment. Full UK driving licence (with no more than 6 points).

Why Join Bridgend Ford?

At Bridgend Ford, we're proud of our reputation and the values we live by every day:

Teamwork | Welcoming | Integrity | Empathy | Visionary

When you join us, you'll be part of a friendly and ambitious team that celebrates success together and puts our customers first in everything we do.

Job Type: Full-time

Pay: 26,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person