FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.
At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations.
Are you ready to take your career to the next level with a market leader in financial technology? FactSet's UK & MEA Institutional Buyside Middle Office team is seeking a passionate and driven Senior Solutions Specialist - Core/FI to join our dynamic group. If you thrive on intellectual challenge, enjoy proactive problem-solving, and take pride in delivering value to clients, we want to meet you.
In this pivotal role, you'll have the unique opportunity to engage with some of the world's most sophisticated institutional investors--including asset managers, asset owners, insurers, and hedge funds--helping them optimize their workflows and unlock new insights with FactSet's cutting-edge Analytics solutions. As a key subject matter expert on our Middle Office suite, you'll play a critical role in driving growth and innovation by deeply understanding client business models and investment processes.
If you have hands-on experience with FactSet's Analytics products, a curiosity to stay ahead of industry trends, and a talent for connecting with clients, you'll find a collaborative team environment, exposure to complex challenges, and endless opportunities for professional growth. Join us and make an impact at the forefront of institutional financial technology.
Key Responsibilities:
Solve Complex Challenges: Tackle sophisticated technical issues by diagnosing root causes and collaborating seamlessly with Specialty Support and Product Teams to deliver innovative, effective solutions.
Drive Client Success: Forge trusted, long-term partnerships with senior specialty clients, truly understanding their technical environments and business goals to deliver impactful outcomes.
Champion Cross-Functional Collaboration: Work closely with sales, support, engineering, and product management to swiftly address technical challenges, ensure clear communication, and enhance client satisfaction and loyalty.
Product Expertise & Thought Leadership: Become a recognized authority on FactSet's specialty products and solutions, offering tailored recommendations that align with unique client needs. Keep your finger on the pulse of industry trends and the competitive landscape to strategically position our offerings.
Trusted Advisor: Develop a deep familiarity with each client's business structure, architecture, and operations, setting clear expectations and building credibility with key stakeholders.
Unlock Growth Opportunities: Proactively identify untapped areas for expansion across your client portfolio, designing actionable plans to drive additional Annual Subscription Value (ASV) and empower business growth.
Lead Strategic Projects: Oversee and deliver high-value specialty product initiatives, ensuring successful execution and measurable impact for our clients.
What We're Looking For:
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.