Job Description

MUST HAVE CAFE/KITCHEN EXPERIENCE

Please note applicants need to be 18 or over due to the centre being a licensed premises.

All applicants must be available evenings and weekends due to the nature of the business. Majority of hours are at the weekend and evenings

MAIN DUTIES

Below is a list of the types of duties that are associated with your role, please note that this list is a guide and not a definitive list of duties.

Serve customers taking account of the principles of good customer service, remaining helpful and courteous at all times. Including dealing with; bookings, customer queries, complaints (initial stage) etc. either in person or via telephone, email, fax. Work on all the sites departments as required i.e. bowling reception, lanes, shoe bar, prize shop, food outlets, bars, pool bar, etc. Promote the sites facilities, offers, membership schemes etc. to potential new and existing customers using the following methods; over the phone, handing out pos material, using the sites PA system, etc. To assist on promotions, themed events, exhibitions etc. Occasionally these may be off site. Carry out cleaning duties as instructed. Ensure that all Bowling and Machine faults are reported correctly. Ensure that all transactions are dealt with correctly and that any errors are reported to management. Ensure the correct handling of both cash and token floats at all times as trained. Operate any of the site attractions as required and trained. Carry out replenishment tasks i.e. refilling vending machines, re-stocking bars, re-stocking the prize shop etc.

Receiving deliveries.

Work with management and colleagues to identify opportunities to increase the areas market share of trade within the locality. Provide onward training and direction to other employees. Carry out stock takes as required.

RESPONSIBILITES

Below is a list of the types of responsibilities that are associated with your role, please note that this list is a guide and not a definitive list.

Carry out all duties as trained. Follow all policies and procedures as trained. Ensure that the Kitchen and its operation areas are kept clean at all times. Ensure that regular probe checks on food are being carried out Ensure that temperature checks on deliveries are being carried out. Ensure that regular temperature checks are being carried out on all freezers and fridges. Ensure that all fresh and frozen food stuffs are stored correctly. Ensure that all fresh stock is in code and date dotted as required. Ensure that all stock to rotated correctly. Ensure that all wastage is correctly recorded. Ensure that all food is prepared to the correct specification. Ensure all paperwork that you are responsible for is correctly completed. Adhere to all Health and Safety legislation at all times. Adhere to all Food and Hygiene legislation at all times. Ensure all visitors are dealt with correctly as trained i.e. police, enforcement officers, workmen, company reps etc. To report any incidents to management straight away. Ensure all back office areas are secure at all times. You must be clean and tidy at all times in your appearance. Develop a good working relationship between your colleagues and management.
Experience:

cafe/kitchen: 1 year (required)
Job Types: Full-time, Part-time

Part-time hours:16- 24 per week

Salary: 10.00- 12.21 per hour

Job Types: Full-time, Part-time

Pay: 10.00-12.21 per hour

Benefits:

Company pension Employee discount Store discount
Schedule:

Day shift Every weekend Night shift Weekend availability
Ability to commute/relocate:

Romford: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

Retail sales: 1 year (preferred) Cooking: 1 year (required) customer service cafe : 1 year (required)
Licence/Certification:

Food Hygiene Certificate (preferred)
Work Location: In person

Reference ID: cafe