Job Description

Job Summary

We are seeking an experienced and dynamic Cafe Manager to oversee daily operations within our bustling cafe environment. The ideal candidate will possess strong leadership skills, a passion for hospitality, and extensive experience in food preparation and team management. This role involves ensuring exceptional customer service, maintaining high standards of food safety, and fostering a welcoming atmosphere for both staff and patrons. The Cafe Manager will be responsible for coordinating all aspects of the cafe's functioning, from supervising staff to managing inventory, with a focus on delivering quality culinary experiences.

Duties

Lead and supervise the cafe team, including baristas, kitchen staff, and serving personnel, ensuring efficient workflow and excellent customer service Oversee food preparation and cooking processes to uphold quality standards and consistency in menu offerings Manage daily operations, including opening and closing procedures, cash handling, and stock control Ensure compliance with food safety regulations and maintain high standards of hygiene across all areas of the cafe Organise staff rotas, delegate tasks effectively, and monitor performance to foster a motivated team environment Handle customer enquiries and resolve any complaints promptly to ensure customer satisfaction Coordinate with suppliers for inventory replenishment and manage stock levels efficiently Implement promotional activities to attract new customers and retain existing clientele Maintain a clean, organised, and welcoming environment that aligns with brand standards

Requirements

Proven experience in restaurant or hospitality management, ideally within a cafe or similar setting Strong background in food preparation, cooking, and culinary techniques Supervising experience with demonstrated leadership capabilities in team management Knowledge of food safety regulations and best practices in food production and kitchen operations Excellent organisational skills with the ability to multitask effectively under pressure Experience in serving customers with professionalism and courtesy Familiarity with hospitality industry standards, including barista experience or hotel experience is advantageous Ability to motivate staff, foster teamwork, and lead by example A proactive approach to problem-solving and decision-making within a fast-paced environment
This role offers an exciting opportunity for a dedicated professional eager to lead a vibrant cafe team while delivering outstanding culinary experiences. We value passionate individuals committed to excellence in hospitality.

Job Types: Full-time, Permanent

Pay: 24,420.00-38,106.98 per year

Work Location: In person