Job Description

Company Overview

At Mossgiel Coffee House, we do things a bit differently. We believe coffee tastes better when it comes with a smile, a chat, and a commitment to doing the right thing by people and the planet. We're looking for someone to help lead our wee team at the heart of the Coffee House - someone organised, friendly, and ready to roll up their sleeves when things get busy.

Summary

This isn't just a job behind the counter - it's a chance to help shape the experience our customers love and come back for time and again.

What You'll Be Doing

Leading the Herd:

Open and close the shop, keep service running smoothly, and make sure everyone on shift knows what's happening.

Keeping Things Ticking:

Handle the tills and cash-up with confidence.

Looking After People:

Chat to customers, solve any wee hiccups quickly and kindly, and make sure everyone leaves happy.

Sharing Our Story:

Post on social media, keep our followers in the loop, and show the world what makes Mossgiel special.

Stock & Supplies:

Keep an eye on milk, coffee beans, and everything else we need - ordering, rotating, and reducing waste where we can.

Supporting the Manager:

Making sure the place is safe, clean, and welcoming every single day.
What We're Looking For

Experience in hospitality or retail, especially supervising a team An understanding of our businesses ethics and vision Solid cash-handling skills and good with numbers Confident talking to customers and good with communications when things get busy A bit of social media know-how (Instagram/Facebook) Organised and detail-focused when it comes to stock and ordering Happy to work weekends and early mornings when needed
Bonus Points For

Barista experience - or at least a love for great coffee Familiarity with POS systems and stock software
What You'll Get

A competitive salary Staff discounts and free coffee (because obviously) Training and the chance to learn managerial skills A friendly, supportive team that cares about what we do
Job Type: Full-time

Pay: 12.70-13.00 per hour

Expected hours: 35 per week

Benefits:

Employee discount Store discount
Work Location: In person