Job Description

Job Summary

We are seeking an experienced, creative & motivated Cafe Supervisor to join our team in a busy setting based within The Museum of Somerset in Castle Green, Taunton.

The ideal candidate will oversee & manage various tasks to ensure the smooth operation of the cafe & that all visitors receive an exceptional level of customer service.

Duties

- Assist with preparing and serving food and beverages to customers.

- Responsible for opening & closing checks & cash management.
- Responsibility for the overall cleanliness and tidiness of the cafe area
- Assist in stock management and inventory control, purchasing stock & offering from suppliers.
- Handle customer inquiries & complaints and provide excellent customer service.
- Lead, mentor & motivate team members, ensuring an excellent level of customer service is provided.

- Working with the owner on menu ideas, pricing, rotas. recruitment etc.

- Assisting with the induction of new starters & training of staff.

Experience/Requirements

- Previous strong supervisory experience within a similar role/environment.
- Experience in food preparation.

- Creativity & flair to think outside the box.

-The ability to work well under pressure in a busy environment is a must.
- Excellent customer service & communication skills
- Hands on approach with willingness to help others and work as part of a team.

The cafe is open Tuesday - Saturday 10am - 5pm so working hours will be within these hours but will include working a Saturday.

Additional hours may be available for sister catering business.

Driving licence would be extremely beneficial due to delivery & shopping duties.

Job Type: Part-time

Pay: Up to 14.50 per hour

Benefits:

Discounted or free food
Experience:

Barista experience: 1 year (preferred) catering: 1 year (preferred) cafe supervisor/manager: 2 years (preferred)
Work Location: In person