Job Description

Location: Greenham Common Control Tower

Hours: 37 hours a week (weekends required), a minimum of 30 hours a week would be considered

Pay: 15 to 16 per hour, dependent on experience

Reports to: Community Heritage Venue Manager

Greenham Control Tower visitor centre and community hub is situated at the heart of Greenham Common. Our cafe plays a key role in welcoming visitors, offering high-quality refreshments, and supporting the sustainability of the site. We are looking for an enthusiastic and experienced Cafe Supervisor to lead our cafe operations, ensuring excellent customer service, efficient management, and a warm, welcoming atmosphere. Key Responsibilities:

Operations Management: Oversee the day-to-day running of the cafe, including food preparation, service, stock control, and compliance with health & safety standards Compliance & Safety: Ensure all food hygiene, allergen, and health & safety requirements are met and documented Team Leadership: Train and manage cafe staff and volunteers, creating a positive and supportive working environment Customer Experience: Ensure a high standard of service and hospitality, maintaining the cafe as a welcoming space for visitors of all ages Financial Management: Monitor budgets, track sales and contribute to financial reporting Menu Development: Work with the team to create and update menus, keeping the cafe offering varied and affordable Community Engagement: Support events and activities at the Control Tower by providing catering and contributing to visitor experience
Person Specification

Essential:

Previous experience in cafe, hospitality, or food service management Experience in food preparation Strong leadership and people management skills Excellent organisational and problem-solving abilities Knowledge of food hygiene and health & safety regulations Strong customer service ethos Ability to work flexibly, including weekends and occasional evenings
Desirable:

Experience working with volunteers Understanding of community-focused organisations or heritage sites Experience in stock management and ordering Ability to contribute creative ideas for seasonal offers or themed events
What We Offer:

The opportunity to work in a unique and historic setting A supportive and community-driven workplace Free food on shift, free parking onsite and training opportunities 28 Days paid annual leave per year, sick pay, pension Flexible working
Job Type: Full-time

Pay: From 15.00 per hour

Expected hours: 30 - 37 per week

Benefits:

Casual dress Company pension Discounted or free food Employee discount Flexitime Free parking On-site parking Sick pay
Work Location: In person

Application deadline: 24/09/2025
Expected start date: 27/10/2025