Job Description

Job description

This is an exciting opportunity to join our community not-for-profit cafe serving the local residents of Holmer Green as well as providing real-life work experience for adults with learning disabilities. The OpportuniTEA Cafe is part of local charity, Social Link. While the cafe is currently open two days per week, it is the expectation that this will increase with customer demand.

We are looking for an enthusiastic and friendly individual to join our team in the role of Cafe Team Member to undertake the day-to-day running of the cafe. Your role will focus on food preparation and service, stock management and ordering, maintaining supplier relationships, allergen checks and documentation, customer service, food safety and hygiene, cleaning and other tasks which are required for the successful running of a cafe.

At Social Link, our mission has always been to highlight the abilities of adults with learning disabilities and to encourage them to develop and take enjoyment in their achievements. We would like to apply this same approach to trainees offered a placement within the cafe. They will be active participants on a work-based programme encompassing hospitality and food hygiene, and upon completion they will have the skills, real-life experience and confidence to take the next step in their career and potentially secure paid employment. You will work alongside an experienced Placement Coach who will be responsible for the health, safety and support of the trainees as well as providing direct instruction on how trainees undertake tasks. You will not be responsible for trainees.

In this busy role, you will:

Deliver friendly and helpful customer service.

Maintain high levels of cleanliness and order, complying with Health & Safety and food hygiene standards.

Prepare and cook hot and cold food and drinks.

Operate coffee machine.

Set daily tasks for volunteers and provide instruction as required.

Provide advice and share your food-service industry knowledge with the Support Worker and Trainees.

Attend all mandatory training and meetings.

Bring new ideas and creativity for the ongoing improvement and future success of the cafe.

Maintain open and honest communication with Social Link management.

Involvement in stock ordering, deliveries and controls.

Person description

Experience of working in a food-service environment.

Excellent customer service skills.

Experience of using EPOS systems or other till systems.

Knowledge and experience of general administration processes.

Good literacy and numeracy skills.

Good organisational skills.

Good communication and teamworking skills.

Good sense of humour and patience.

Experience of working with adults with learning disabilities would be desirable but not essential.

Behavioural expectations

Proactive and responsive to the requirements of colleagues, trainees and customers.

Self-motivated with a desire to exceed expectations.

Work with honesty and integrity.

Punctual and presentable.

Willing to learn.

Calm temperament under pressure.

Demonstrate commitment and loyalty to Social Link.

A clear DBS check is essential because you will be working alongside vulnerable adults.

Training

You will undertake all mandatory training as part of your induction. The courses will assist you in your role and meet industry requirements but also equip you with the knowledge for working in the cafe with vulnerable adults.

Food Hygiene Level 3

Health & Safety

Safeguarding

Allergy training and food labelling

First Aid

Deprivation of liberty and Mental Capacity Act

Equality and diversity

Handling data

How to apply

To apply please send a copy of your CV and an expression of interest letter to getintouch@sociallink.org.uk.

Job Type: Part-time

Pay: 11.44-16.00 per hour

Expected hours: No less than 16 per week

Benefits:

Free parking On-site parking
Work Location: In person

Application deadline: 07/07/2025
Reference ID: Cafe_2506VF