Job Description

Rainbowls Manager

We are seeking an experienced and dynamic Cafe Manager to oversee daily operations within a vibrant hospitality environment. The successful candidate will be responsible for ensuring exceptional customer service, maintaining high standards of food safety and quality, and leading a dedicated team. This role offers an exciting opportunity for someone with a passion for food, beverage service, and team leadership to contribute to the success of our cafe. The Cafe Manager will be instrumental in creating a welcoming atmosphere while managing all aspects of the cafe's functioning.

Responsibilities

Supervise daily cafe operations, ensuring smooth workflow and excellent customer service Oversee food preparation, cooking, and presentation to meet quality standards Manage staff scheduling, training, and performance to foster a motivated team environment Ensure compliance with food safety regulations and maintain high standards of hygiene and cleanliness Coordinate food production processes, including ordering supplies and managing inventory levels Lead by example in serving customers and maintaining a hospitable atmosphere Implement health and safety procedures across the premises Monitor financial performance, including sales targets and cost control measures Organise promotional activities to enhance customer engagement and increase sales Handle customer feedback professionally to resolve issues promptly

Qualifications

Proven supervising experience within a restaurant or hospitality setting Strong team management skills with the ability to motivate staff effectively Extensive knowledge of food preparation, cooking techniques, and culinary practices Experience in food safety standards and compliance regulations Background in restaurant or hotel management is highly desirable Excellent organisational skills with the ability to multitask efficiently Previous experience in serving or barista roles is advantageous but not essential Leadership qualities with a proactive approach to problem-solving A passion for hospitality and delivering outstanding guest experiences
This role offers an engaging environment for a dedicated professional eager to lead a vibrant cafe team. We welcome applicants who are committed to excellence in hospitality, possess relevant experience, and are enthusiastic about contributing positively to our organisation.

Job Type: Full-time

Pay: 13.50-14.50 per hour

Expected hours: 35 - 40 per week

Benefits:

Employee discount Store discount
Application question(s):

When would you be available to start this role? How many years of hands-on barista experience do you have, and are you confident working solo on a busy coffee bar? What experience do you have managing a cafe or hospitality team, including rotas, training, and performance management? Are you able to work flexible hours, including early mornings, weekends, and peak trading periods? And what excites you about working at Rainbowls?
Work Location: In person