Job Description

Cafe Manager

Job Summary

Reporting to:

CEO

Contract:

Permanent

Salary:

27,700 - 33,800 pro rata

Hours:

35 hours per week. Working days will vary in line with business requirements. Predominantly cafe based, with some office working will be required.

Location:

Charleston in Firle (BN8 6LL) & Charleston in Lewes (BN7 1FB)

Please visit our website for more details: www.charleston.org.uk/get-involved/

If you wish to apply for the role, please email your application to jobs@charleston.org.uk.

We are seeking a proactive and positive individual with excellent interpersonal skills to lead the catering offer across Charleston's two sites. The Cafe Manager will manage the cafe's daily operations, ensuring a warm and welcoming experience for all visitors. Responsibilities include developing seasonal menus, supervising staff, handling stock orders, and leading the coordination of catering for public events and venue hire.

Responsibilities

Lead and deliver the catering offer, growing the business and maximisingprofits while maintaining a high-quality service and inclusive atmosphere forall customers. To manage the day to day running of the catering offer, including thescheduling and management of a cafe team. Coordinate, supervise, train and develop the cafe team. Lead on the catering offer for all aspects of Charleston's year-round programme of events. The Cafe Manager will work alongside the Front of House and Events team to coordinate the catering for public events, and internal and external hires of our public spaces. Ensure that the barns, and all connected spaces are clean and well presented. Act as the designated alcohol licence holder, ensuring all activities comply with the premises licence and legal requirements. Act as a keyholder and open / close venues following security procedures. Maintain all food deliveries records.

Financial responsibilities

Manage budgets for the cafe, staffing and all food related items. Frequentlyreviewing staff costs. Responsible for ordering food and related supplies. Maintain food delivery records and all discrepancies are followed up. Approval of invoices for food and related supplies. Review chosen suppliers against Charleston's criteria including value for money. Responsible for maintenance of point of sales systems. Review receipts and other information from point of sales systems. Manage staff rotas, with reference to expected activity levels.

Visitor welcome

Create and maintain a safe, professional and welcoming atmosphere for allvisitors. Ensure that visitor access requirements are met. Contribute to the collective effort to keep the site clean and safe for visitors.

Health and safety

Lead on food safety working with external support as required, ensuring records are kept up to date and training is completed. Maintain allergens documentation. Understand Charleston's emergency procedures and in the event of an emergency, help oversee the safe evacuation of the buildings. Monitor health & safety day to day, being vigilant to potential hazards.
Application deadline: 9am, Friday 12 December 2025

Interviews: w/c 15 December at Charleston in Firle (BN8 6LL)

To apply, please email a covering letter of no more than 2 pages detailing how

you meet the person specification, along with a CV to jobs@charleston.org.uk.

Job Types: Full-time, Permanent

Pay: 27,700.00-33,800.00 per year

Benefits:

Casual dress Discounted or free food Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Work from home
Work Location: In person