Job Description

CAFE MANAGER

We are looking for an enthusiastic CAFE / DUTY MANAGER to run the day-to-day operations of our popular cafe restaurant.

We are a vibrant, independent cafe, offering exceptional coffee and breakfast, brunch and lunch. Although a casual diner we deliver fast-paced at high volume, to high professional standards.

We have a great kitchen team in place, so your focus would be on leading our front of house staff and operations. However, the ideal candidate would be comfortable in the kitchen as we will require our manager to be cross trained and be comfortable to cover the kitchen as and when needed.

We presently open 9-5pm everyday but are looking to extend our opening times until 9pm when we bring a new manager on board. We will be serving Breakfast All Day, Gourmet Burgers, Grilled Sandwiches and a Brand New Pizza Menu along with an extended drinks offer with good quality Beers, Wines and Spirits.

The role requires:

Daily Operations:

Managing the day-to-day running of the cafe, including opening and closing procedures, and ensuring a clean and presentable environment.

Staff Management:

Recruiting, hiring, onboarding, training, and supervising cafe staff (baristas and wait staff). This also involves creating weekly work schedules/rotas, addressing performance issues, and fostering a positive, collaborative team environment.

Customer Service:

Ensuring high levels of customer satisfaction, handling complaints, and nurturing friendly relationships with customers to build loyalty and enhance the cafe's reputation.

Stock and Supply Management:

Monitoring inventory levels, coordinating with vendors, ordering new stock as needed, and minimizing wastage.

Financial Management:

Tracking daily, weekly, and monthly revenues and expenses, managing the budget, handling cash, and identifying ways to decrease operational costs and increase profitability.

Health and Safety Compliance:

Upholding the highest standards of cleanliness, food safety, and sanitation, ensuring all staff are trained on relevant regulations.

Marketing and Promotion:

Developing and implementing marketing strategies and special promotions to attract new customers and retain existing ones, potentially managing social media channels.

Experience required:

Strong Barista Skills:

We serve outstanding coffee. Latte Art and a passion for good coffee is an absolute MUST

Front of house waiting on / restaurant experience:

We are a food lead business and offer great customer service in a casual environment

Bar experience / Alcohol Sales:

Experience in the sales of alcohol is essential to the role as we operate in a challenging and heavily student populated area. We will close at 9pm daily and are licensed to sell alcohol as a restaurant with a table meal

Proven management or supervisory experience:

Experience in the food service or hospitality industry along with previous food Preparation and Chef experience would be a huge advantage

Leadership and Communication:

Strong leadership skills with the ability to motivate and guide a team effectively.

Customer-Centric Attitude:

A passion for delivering excellent customer service and resolving issues professionally.

Problem-Solving and Flexibility:

The ability to work well under pressure, multitask, and respond quickly to issues or challenges.

What you get:

STARTING PAY 14.50

POTENTIAL SALARY 30,000 - 35,000 PER ANNUM

(Salary to be Negotiated after a initial probation / training period and dependant on Experience, Performance and Contracted Working hours)

GENERAL PERFORMANCE BONUS' AVAILABLE

FINANCIAL PERFORMANCE BONUS' AVAILABLE

35 - 45 HOURS PER WEEK

5 DAYS OVER 7

(Inclusive of Friday, Saturday and Sunday as working days)

SHIFTS BETWEEN 08.00 - 22.00

30 DAYS HOLIDAY PER YEAR

FREE MEALS ON DUTY

TO APPLY:

Please apply via indeed or contact us directly by e-mail with an upto date CV and please include a short covering letter with a bit about yourself and what you can bring to the team.

This is a great opportunity for the right person, someone with strong experience who is a bit tired of working towards a dead end. We're really looking for someone who wants to push themselves forward in a progressive work environment, someone who could potentially get more and more involved with the responsibilities of running a business and gradually take ownership of more and more of the business. This will be rewarded financially as and when the running and profitability of the business is in good hands.

But for now, if you think you've got the experience and what it takes to manage the cafe and help us maintain what we are doing right, improve what we are doing wrong and drive us forward then we want to hear from you.

We look forward to welcoming you on board!!!

Job Types: Full-time, Permanent

Pay: 14.50 per hour

Expected hours: 35 - 45 per week

Work Location: In person