Job Description

A-Head of the Game Nutrition

Whitchurch or Wellfield Road, Roath

We're looking for a

motivated and confident Cafe Manager

to lead one of our A-Head of the Game Nutrition cafes. You'll be

based at a single location

, while working closely with the

manager of our other store and the wider management team

to ensure consistency, high standards, and continued growth across the business.

This is an exciting opportunity for someone who enjoys leading from the front and wants to build a long-term career within a

fast-growing company with strong progression opportunities

.

Key Responsibilities:

Manage the

day-to-day operations

of your cafe location Lead, train and motivate the Front of House team Deliver an

exceptional customer experience

and build strong customer relationships Be hands-on on the floor when required (serving customers, barista work, food prep including paninis, smoothies and protein shakes) Train staff to confidently deliver a

large and varied menu

Create and manage staff rotas, breaks and holiday cover Maintain

high standards of cleanliness, food safety and presentation

Manage stock levels, ordering and waste control Handle customer feedback and resolve issues professionally Work collaboratively with the

manager of the other store and company managers

to share ideas, maintain consistency and support business growth Take initiative to improve processes, efficiency and team performance
What We're Looking For:

Previous experience in a

supervisory or management role

within hospitality or retail A confident leader who

leads by example

Organised, reliable and calm under pressure Thrives in a

fast-paced environment

and can increase pace when busy Excellent communication and people-management skills Uses initiative, but asks questions when unsure Takes pride in their work and maintains high standards Positive energy, a

good sense of humour

, and resilience Open to feedback and able to give and receive

constructive criticism

What We Offer:

A

site-based management role

with real responsibility Opportunity to work collaboratively with an

experienced management team

Clear progression opportunities

in a fast-growing business Supportive ownership and a company that values ideas and ambition Long-term

career development prospects

If you're ready to take the next step in your hospitality career and grow with us, we'd love to hear from you.

Job Types: Full-time, Part-time, Permanent

Pay: 13.50-15.00 per hour

Benefits:

Company pension Employee discount Store discount
Experience:

customer service: 2 years (required)
Work Location: In person