Job Description

We are expanding our customer solutions team and are looking for

driven, confident Call Centre Agents

who want to kick-start their career in a dynamic, people-focused environment. This is an

entry-level role

offering a clear development pathway, designed for individuals who communicate well, learn quickly, and enjoy helping customers.

You do not need previous call centre experience. We provide

complete training

, ongoing coaching, and a supportive team committed to your growth.

What You Will Do

Handle inbound and outbound customer calls with professionalism Provide clear information, support, and tailored solutions Record customer details accurately using internal systems Follow scripts and compliance guidelines Work towards achievable performance targets Deliver positive customer experiences on every interaction

What We Offer

Immediate start dates available

Flexible schedules

suitable for students, career changers, or anyone seeking work-life balance

Full paid training

with step-by-step onboarding Clear progression opportunities into senior agent, quality, or team leader roles Supportive culture with ongoing coaching and skill development Competitive hourly pay with performance-based incentives

Who We're Looking For

We welcome applicants from all backgrounds. This role suits candidates who want to gain professional experience while working in a structured, customer-focused environment. Ideal candidates are:

Confident, friendly communicators Motivated by goals, results, and personal growth Reliable, positive, and enthusiastic about helping customers Comfortable speaking on the phone for extended periods Quick learners who adapt well to different tasks

Key Skills (Not Required, But Beneficial)

Strong verbal communication Customer service interest Basic computer literacy Resilience and problem-solving Teamwork and accountability

Why Join Us

This entry-level call centre role is perfect for individuals ready to step into a professional environment with

full support, structured training, and immediate opportunities to grow

. It also offers flexibility, stability, and valuable experience that transfers to customer service, sales, admin, operations, and more.

Job Types: Full-time, Part-time, Permanent

Pay: 14.00-15.00 per hour

Benefits:

Canteen Casual dress Company events Employee discount Free parking Gym membership Health & wellbeing programme Store discount
Work authorisation:

United Kingdom (required)
Work Location: In person