Job Description

Our shift pattern combines 3 weekday evening shifts (4:00 PM-9:00 PM) with one weekend shift (8:00 AM-4:00 PM) on either Saturday or Sunday.

We are looking for a

Customer Service Advisor

to join an exciting global organisation in central Milton Keynes. As a leading player in the insurance industry, our client puts their people at the heart of everything they do. They pride themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth of their employees.

Responsibilities:

Act as first point of contact for customers looking to make claims, via telephone and email

Communicating with 3rd parties in the event of incidents Data input, ensuring all information is captured and inputted onto internal systems Liaising with claim handlers to ensure efficiency of claims completion Supporting team with adhoc duties when necessary

About you;

Excellent customer service experience Strong organisation skills and high level of attention to detail Ability to work under pressure and with a varied workload Team player with passion for helping others Proactive, able to work with initiative
Job Types: Part-time, Permanent

Pay: 12.85 per hour

Expected hours: No less than 20 per week

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Gym membership Health & wellbeing programme
Application question(s):

Are you free to work 4pm to 9pm on weekday evenings regularly? Are you free to work 8am to 4pm on a weekend each week? Would you be able to come into the office for training which is in Central Milton Keynes.
Work Location: In person

Expected start date: 25/08/2025