Job Description

Call Centre Agent - Outbound Sales
Location: Glasgow
Hours: Full time (40 hours per week)
Salary: 25,396
Join the UK's Leading Skin Clinic Group
At sk:n Clinics, we believe everyone deserves to feel confident in their skin. As the UK's largest network of specialist skin clinics, we've delivered over 15 million treatments through our expert team of doctors, nurses and skin therapists.
Our Contact Centre is central to that success - helping thousands of people start their journey to better skin every single day. As we continue to grow, we're looking for talented and driven individuals to join us as Outbound Sales Call Centre Agents.
The Role
You'll be part of a supportive, fast-paced team focused on reaching out to potential and previous clients, engaging them in meaningful conversations about our treatments, services, and offers.
Your day-to-day will include:

• Making outbound calls to warm and lapsed leads
• Building rapport and uncovering clients' skin concerns and goals
• Promoting our treatments and converting interest into bookings
• Meeting individual and team sales targets
• Following up on enquiries and ensuring excellent aftercare communication
• Maintaining accurate CRM records

This is an ideal role for someone who enjoys speaking with people, has a strong interest in health & wellbeing, and thrives in a target-driven environment.
What We're Looking For

• Previous outbound sales or call centre experience (essential)
• Confident, engaging communicator with a consultative approach
• Motivated by sales targets and commission opportunities
• Ability to handle objections and remain resilient
• Passion for skincare, aesthetics, or health & beauty sector (desirable)
• Comfortable using booking systems and CRMs

What You'll Get in Return

• Competitive base salary
• Full training on sk:n treatments, services and brand
• Staff discounts on treatments and skincare products
• Opportunities for career development within the UK's leading clinic group
• Wellness programmes and team incentives
• Modern, supportive working environment with passionate colleagues

Ready to Make a Difference?
If you're a confident communicator, love helping people, and want to be part of a respected clinical brand with real purpose, then we'd love to hear from you.
Apply now with your CV and a short cover letter outlining your experience and motivation.

Skills Required