Job Description

Job Vacancy

: Warden/Cleaning Team

, for successful Glamping & Camping site

Location: Glenshee, Perthshire, Scotland

Pay: 12.50 per hr, for active cleaning & maintenance. Electric and water incl. Washing machine and internet access. Potential bonus payable at the end of peak season, based on positive reviews and satisfactory completion of duties. Year round 15 - 40 hours per week dependant on season.

Pets welcome

Situated in Highland Perthshire, 13 miles from Blairgowrie town and 20 minutes from Glenshee Ski Centre, is Glenshee Glamping, a beautiful 10-acre site.

This family-owned site operates 10 units a mix of pods and shepherd huts and tent pitches.

Glenshee Glamping has a current vacancy for an active, outgoing friendly warden team to share duties on site. The right candidates must be motivated with good communication skills and willing to work outdoors in all weathers.

Duties will include but not limited to, manning the reception, providing excellent customer service and carrying out various maintenance tasks and various cleaning duties and must be able to do at a pace that meets business demand, basic IT skills and social media posting. (Further breakdown of duties below)

Hours and days worked will vary due to demand, winter/summer season and bookings. E.g. winter is not as busy as summer, and certain duties do not need to be carried out i.e. mowing. November and March are much quieter. Part of living on site is so there is a presence for safety and security, but that you also get to experience the lifestyle on offer, for example each check-in should take no longer than 10 minutes, In winter you may have 3 or none on any check-in day, summer you may have 4 on a Wednesday but 12 on a Friday for example, not all actions will take 2 people at the same time. The right team will need to show flexibility and feel comfortable with this model of working. We are a family run business with a very good reputation for being personable so you will need to help maintain that in the absence of the owners.

Skills:

Previous parks experience preferred

Own car essential, place for own touring caravan or motor home

IT skills - to be able to deal with online booking system (little Hotelier/ site minder) and to answer/manage email enquires

Good interpersonal and communication skills, helpful and flexible attitude

Basic plumbing, electrical and DIY skills - really helpful

Duties:

Greeting and check-in all guests (reception duties - mobile phone will be provided, so guests can call on arrival and for emergency contact) 3pm - 7.30pm

Answer telephone and email enquiries

Basic use of online booking system (training provided)

Taking card payments for extras such as fire wood

Assisting with on-site Health & Safety where needed

Liaise with any contractor needing to visit site e.g. plumber

Cleaning of accommodations 10 units, communal kitchen space and wash block 4 x bathroom plus 1 x single toilet (an example would be winter season 2.5hrs per day - 1 person/ Summer season 4hrs per day - team of 2)

Manage on-site linen store, liaise with laundry contractor, prep laundry collections and distribute linen bundles to accommodations when ordered

Clean and prep 2 static wood fired hot tubs when booked

Grounds maintenance - mowing and strimming. Refuse management, moving and changing gas bottles when needed

Take receipt of deliveries e.g. wood

Buy supplies by placing online orders with Alliance e.g. hand soap, toilet rolls etc....

Respond to and manage emergencies if they occur, prioritise guest safety

Basic animal care of 4 sheep & some free-range chickens (feed hay, provide water, move from one pasture to another, cleaning of animal areas)

Ensure site rules are adhered to, so as to ensure guest safety and customer satisfaction

Job Type: Fixed term contract
Contract length: 12 months

Pay: From 12.50 per hour

Expected hours: 15 - 40 per week

Benefits:

Flexitime
Work Location: In person