Job Description

Salary

UH3 24,685pa to 25,249pa by annual increments on achieving designated skills and experience

Contractual hours

37

Basis

Full Time

Job category/type

Professional/Technical

Job reference

REQ000301

Post title:

Campus Services Assistant (Porter)

SBU/Department:

Department of Estates / Campus Services

FTE:

1.0 FTE (working 37 hours per week)

Duration of contract:

Permanent

Salary:

UH3 24,685pa to 25,249pa by annual increments on achieving designated skills and experience

Annual Leave:

25 days plus standard public holidays and an additional 4 days including the closure of our offices between Christmas and New Year

Location

: College Lane campus, Hatfield

This is a new role following a restructure and we are looking for two new Campus Services Assistant (Porters) to work primarily within the Post & Portering Teams.

The successful candidate must be customer service focused and a proactive individual to work within the Campus Services Team. The individual should have a keen willingness to learn and develop across the Facilities Team.

Main duties and responsibilities

The successful candidate will be working in the team which completes a range of Facilities Tasks. The tasks can include:

Portering

: To be involved in manual handling activities across the University, these can include office moves, classrooms resets, or the moving of equipment.

Post and Goods

: To support with the delivering of post and goods across the University.

Signage

: To support with the delivery of the temporary and reactive signage

Audits

: To complete a range of audits requested by the Facilities Team such as building audits, or utilisation audits.

Events

: The role involves supporting with a range of university events from setting up, event support, and clear down.

Space Management

: The role involves supporting on large removal projects and space management tasks.

Skills and experience required

The successful candidate must have a consistently good customer service manner. You will have the ability to follow a scheduled work pattern but take a proactive approach to tasks. The role involves working in a team, but the individual should be comfortable working on their own.

You should have the skills necessary to complete manual handling tasks, and high attention to detail for the auditing element of this role. In addition, you will have a can-do attitude and should be able demonstrate a willingness to support across a range of tasks and activities. Good communication skills are required for this role.

A manual driving license is an essential requirement for this role.

Qualifications

You will need to hold a minimum of GCSEs grade C/grade 4 or above in Maths and English, or proven experience.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

Internal applicants- please ensure you apply via your employee self-service portal.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

Contact details/informal enquiries

Peter Kousoulou (Campus & Contracts Manager) 0793 460 3850 or p.kousoulou@herts.ac.uk

Closing date:

01 February 2026

Interview date:

To be confirmed (second interview may be required)

Reference number:

REQ000301

Date advert placed:

13 January 2026

Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts