Job Description

Job title:

Canine Healthcare Advisor

Location:

The Grange, Princes Risborough (Hybrid)

Hours:

Full time, 35 hours a week, Monday to Friday

Salary:

23,000 - 25,500 per annum

About Us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services - because nobody with hearing loss should feel alone.

About The Role

This job has a vital role in delivering dogs in optimum health to support in the creation if thriving hearing dog partnerships. This is something no other charity can create and so our work in canine healthcare is crucial. This role is vital in delivering our mission of helping people live well with hearing loss and focuses on how we monitor and support the healthcare and wellbeing of dogs through their lifetime with the charity.

Key Activities:

Responsible for achieving balance between physical, emotional and cognitive health of dogs in training Responsible for routine and preventative healthcare of dogs in training Responsible for dog health case management and weight control, supporting volunteers as required Perform with confidence canine first aid, minor health procedures, nail clipping, anal gland expression, tick removal etc. Regular in person visits to training hubs and puppy classes etc., providing in person support. This may require overnight stays Responsible for reviewing the health of dogs during training milestone stages Responsible for dog health during placement with a client, until sign over to a Canine Healthcare Consultant Responsible for the delivery of a successful education programme for volunteers Assist with veterinary visits (on-site and off-site) provide relevant information to the veterinary surgeon and distribute information effectively Carry out a professional standard of grooming and clipping Work with clients during placement courses Foster a positive, solution-oriented team culture through cross-departmental collaboration Contribute to Healthcare process reviews, ensuring continued development and best practice procedures Contribute to a robust out of hours service, ensuring we meet client's needs Provide bereavement support as required Accurately record relevant information on Hearing Dogs internal database

About You

Always acts with professionalism, showing respect, reliability and accountability Demonstrates excellent time management, a self-starter using time efficiently to achieve goals and responsibilities Demonstrates a strong and clear communication style, adaptable and excellent approach according to audience and goals Demonstratable ability to remain calm under pressure Veterinary nursing/dog behaviour qualification is desirable Knowledge of up-to-date canine training practices Demonstratable knowledge of a holistic view of canine behaviour and health Ability to assess and profile the needs of our audience to provide with the right practical and emotional support, working with vulnerable clients or animals requires a compassionate approach Track record of successful cross team collaboration Strong deaf awareness communication skills Experience of working with volunteers including the ability to adopt a flexible coaching style to promote education and engagement Excellent administration skills, understands the need for, and delivers, accurate and timely record keeping

Closing date & interviews

Closing date for applications is Friday 23 May First stage interviews w/c 2nd June
Registered charity in England and Wales (293358) and in Scotland (SC040486)

Job Types: Full-time, Permanent

Pay: 23,000.00-25,500.00 per year

Benefits:

Company pension On-site parking Work from home
Schedule:

Monday to Friday
Work Location: Hybrid remote in Princes Risborough HP27 9NS

Application deadline: 23/05/2025