National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services - because nobody with hearing loss should feel alone.
About The Role
This job has a vital role in delivering dogs in optimum health to support in the creation if thriving hearing dog partnerships. This is something no other charity can create and so our work in canine healthcare is crucial. This role is vital in delivering our mission of helping people live well with hearing loss and focuses on how we monitor and support the healthcare and wellbeing of dogs through their lifetime with the charity.
Key Activities:
Responsible for achieving balance between physical, emotional and cognitive health of dogs in training
Responsible for routine and preventative healthcare of dogs in training
Responsible for dog health case management and weight control, supporting volunteers as required
Perform with confidence canine first aid, minor health procedures, nail clipping, anal gland expression, tick removal etc.
Regular in person visits to training hubs and puppy classes etc., providing in person support. This may require overnight stays
Responsible for reviewing the health of dogs during training milestone stages
Responsible for dog health during placement with a client, until sign over to a Canine Healthcare Consultant
Responsible for the delivery of a successful education programme for volunteers
Assist with veterinary visits (on-site and off-site) provide relevant information to the veterinary surgeon and distribute information effectively
Carry out a professional standard of grooming and clipping
Work with clients during placement courses
Foster a positive, solution-oriented team culture through cross-departmental collaboration
Contribute to Healthcare process reviews, ensuring continued development and best practice procedures
Contribute to a robust out of hours service, ensuring we meet client's needs
Provide bereavement support as required
Accurately record relevant information on Hearing Dogs internal database
About You
Always acts with professionalism, showing respect, reliability and accountability
Demonstrates excellent time management, a self-starter using time efficiently to achieve goals and responsibilities
Demonstrates a strong and clear communication style, adaptable and excellent approach according to audience and goals
Demonstratable ability to remain calm under pressure
Veterinary nursing/dog behaviour qualification is desirable
Knowledge of up-to-date canine training practices
Demonstratable knowledge of a holistic view of canine behaviour and health
Ability to assess and profile the needs of our audience to provide with the right practical and emotional support, working with vulnerable clients or animals requires a compassionate approach
Track record of successful cross team collaboration
Strong deaf awareness communication skills
Experience of working with volunteers including the ability to adopt a flexible coaching style to promote education and engagement
Excellent administration skills, understands the need for, and delivers, accurate and timely record keeping
Closing date & interviews
Closing date for applications is Friday 23 May
First stage interviews w/c 2nd June
Registered charity in England and Wales (293358) and in Scotland (SC040486)
Job Types: Full-time, Permanent
Pay: 23,000.00-25,500.00 per year
Benefits:
Company pension
On-site parking
Work from home
Schedule:
Monday to Friday
Work Location: Hybrid remote in Princes Risborough HP27 9NS
Application deadline: 23/05/2025
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