Job Description

Company Overview

RCP Parking Limited is one of the UK's leading family run car park operators, with a well-deserved reputation for quality, efficiency and customer service. We are a Great Place To Work Employer 2025 and a Living Wage Foundation Employer, with a great teamwork ethic and dynamic culture.

We operate car parks nationwide, offering real value and great service to the many thousands of people who park with us every day.

We have a unique opportunity for someone to join us as a Car Park Attendant to support our car park site operations in Birmingham.

Working hours will be between 24-30 hours per week on a rota basis. This will include weekday, evening and weekend working.

During seasonal periods, bank holidays and events, additional hours will be made available to provide more support for the car parks and our customers as required.

Responsibilities

To ensure the safety, security and service of RCP's car park, customers and property. To assist customers to park and provide great customer service, being a friendly face to help with making payments on machines/ mobile applications etc. To patrol our car park and ensure clear access. To be responsible for cleaning, litter picking, vegetation management, surface repairs and maintenance of allocated areas. To carry out relevant basic maintenance of Company equipment. To check all entry tickets/permits are valid and issue Parking Charge Notices to vehicles deemed to have parked in contravention. Greet customers warmly and assist them with parking inquiries. Monitor parking areas to ensure compliance with regulations and safety standards. Manage the flow of vehicles entering and exiting the car park efficiently. Provide excellent customer services, addressing any customer concerns promptly. Maintain cleanliness and standards of the parking facility.
Benefits Include

Competitive hourly rate of 12.60 per hour. 28 days annual leave (inclusive of bank holidays) pro-rata based on working pattern per week. Day off for your birthday Perkbox discount and rewards platform Company pension scheme Life Cover Scheme EAP Scheme (Doctor, Legal and Financial support) Full training and support given. Company Uniform, IT Equipment, and PPE provided.

Requirements

Previous experience in parking, security, maintenance hospitality or valet services is desirable, but not essential as full training will be provided to the successful candidate SIA licence is advantageous. Strong communication skills to interact effectively with customers. Ability to manage multiple tasks in a fast-paced environment. A friendly demeanor with a focus on customer satisfaction. Previous experience in a customer service, parking, or maintenance role would be desirable but not essential, as full training and support will be given to the successful candidate.
Come and join a leading UK family run parking operator of choice, looking to provide great customer service , could you support that journey :) If you are passionate about providing exceptional service and want to be part of a dynamic team, we invite you to apply today and help us continue delivering outstanding parking services at RCP Parking Ltd!

For further information on this position or to apply for the role, please apply on indeed or contact our friendly HR team on 01603 598786.

Job Types: Full-time, Permanent

Pay: From 12.60 per hour

Benefits:

Additional leave Company pension Employee discount Free parking Health & wellbeing programme Life insurance On-site parking
Licence/Certification:

SIA Licence (preferred) Driving Licence (required)
Work Location: In person