Job Description

Location:

Malvern, Worcestershire

Company:

Hills Ford (Family-Owned Ford Main Dealership)

About the Role

Hills Ford is seeking an experienced and motivated Car Sales Executive to join our dynamic team at our Malvern dealership. As a key member of our sales department, you will play a vital role in delivering outstanding customer experiences and driving the success of our new and used vehicle sales.

Key Responsibilities

Engage with customers professionally via email, telephone, and in person to understand their needs and provide tailored vehicle recommendations. Arrange and accompany customers on test drives, ensuring a positive and informative experience. Negotiate sales orders and final pricing in line with company policies. Complete all necessary documentation accurately and efficiently for each transaction. Consistently meet or exceed monthly and quarterly sales targets. Uphold manufacturer standards, including customer satisfaction metrics. Collaborate effectively with colleagues to achieve departmental goals.
Candidate Profile

The ideal candidate will possess:

A minimum of 5 years' experience in new and used car sales, with a proven track record of achieving targets. Experience working to manufacturer standards and delivering high levels of customer satisfaction. Knowledge of Motability and Finance & Insurance (F&I) products (preferred but not essential). Exceptional communication and interpersonal skills, with the ability to build rapport quickly. A self-motivated, ambitious, and results-driven approach. Strong attention to detail and organisational skills. A full UK driving licence.
Working Hours

Monday to Friday: 8:45am - 6:00pm (with one day off every other week) Saturday: 8:45am - 5:30pm Sundays: Ad-hoc for shows and special events only
What We Offer

Competitive salary with an attractive commission structure Comprehensive employee benefits scheme Contributory pension plan Company car Opportunities for career development within a supportive, family-run business
About Us

Hills Ford is a well-established, family-owned business operating three Ford dealership sites across Worcestershire--one in Malvern and two in Kidderminster. We also operate a vehicle rental business with a fleet of 100 vehicles and represent the Pilote Motorhome and Camper brand in Kidderminster. Our group includes Hills Automotive, Brookhire Vehicle Rental, BH Motors, and Hills Contracts (Any Make Any Model).

Application Process

To apply, please submit your CV and a covering letter stating your notice period and salary expectations.

We kindly request that recruitment agencies and unsolicited callers do not contact us regarding this vacancy.

Job Type: Full-time

Pay: 25,000.00-50,000.00 per year

Benefits:

Company car Company pension Employee discount Referral programme Store discount
Experience:

Car Sales: 5 years (required)
Work Location: In person