We are seeking a couple (2 persons) who will be dedicated and proactive Caravan Park Site Wardens to oversee the safety and security of our caravan park. As Site Wardens, they will play a crucial role in maintaining a welcoming environment for guests while ensuring compliance with park regulations. Their responsibilities will include monitoring the site, providing assistance to guests, general maintenance, general upkeep of the caravan site public areas - grass cutting, gardening, painting. Implementing safety measures to enhance the overall experience at our park.
A live-in role, with on site accommodation provided, ideally suited for a couple or family unit.
Responsibilities
Welcome and assist guests upon arrival, providing information about the park facilities and local attractions.
Manage booking system, ensuring accurate reservations and timely check-ins/check-outs
Maintain cleanliness and tidiness of the park grounds, toilet and shower block, including waste disposal and recycling.
Monitor and security of the caravan park premises using CCTV and surveillance systems to ensure guest safety and security.
Conduct regular patrols of the site
Provide first aid assistance when necessary, ensuring that guests feel safe and supported during their stay.
Enforce park rules and regulations, addressing any issues or conflicts that may arise among guests.
Maintain accurate records of incidents, guest interactions, and maintenance needs for reporting purposes.
Collaborate with management to improve site operations and enhance guest satisfaction.
Skills
Strong Customer service background
Good communication skills to interact with guests, colleagues, and suppliers, with a friendly and approachable demeanor.
Proactive approach to problem-solving and conflict resolution to ensure guest satisfaction.
Excellent communication skills, both verbal and written, to interact positively with guests and team members.
Strong observational skills with attention to detail for identifying potential safety hazards.
Ability to work independently as well as part of a team in a dynamic environment.
First aid certification is highly desirable; ability to respond effectively in emergency situations is essential.
Able to drive a tractor and a telehandler
Join us in creating a safe and enjoyable atmosphere for all visitors at our caravan park!
Job Type: Full-time
Pay: From 12.00 per hour
Benefits:
On-site parking
Schedule:
Monday to Friday
Weekend availability
Experience:
Customer services/caravan site managing: 1 year (required)
Language:
English (required)
Location:
Tarleton PR4 6JX (required)
Work Location: In person