Job Description

At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!
Job Summary
Park Holidays UK is seeking a talented, proactive, and positive Sales Administrator to join our team. As a Sales Administrator, you will play a key role in supporting our sales team by handling administrative tasks, managing customer interactions, and ensuring smooth operations within the department. This role is perfect for someone with excellent organisational skills, a keen eye for detail, and a strong focus on customer service. You will be the backbone of our sales operations, helping to deliver an exceptional experience for our customers.
Job Duties

• Interact with potential customers, providing excellent service by answering inquiries, addressing concerns, and offering information about available caravans and related services.
• Assist the sales team with administrative tasks, including preparing sales documentation, contracts, and invoices. Maintain accurate records of sales transactions, customer details, and payments.
• Manage and update databases and systems to ensure all information is accurate, up-to-date, and easily accessible.
• Schedule appointments and tours for potential customers to view caravans, coordinating with the sales team to ensure a seamless process.
• Organise and maintain both physical and digital filing systems for sales-related documents, such as contracts, agreements, and customer records.
• Work closely with the sales team, finance department, and other internal stakeholders to ensure smooth coordination and communication within the organisation.
• Ensure all sales paperwork is compliant with company policies and procedures, and that all documentation is completed accurately and on time.

Requirements

• Prior experience in a customer-facing role is highly desirable, with a proven ability to deliver excellent service and handle aftersales interactions.
• Proficiency in Microsoft Excel, Word, and other business software is essential for managing documentation and sales processes.
• Strong verbal and written communication skills are crucial for interacting with customers, contractors, and colleagues at all levels. Building close working relationships with centrally based sales processing teams is essential.
• The role supports a park that operates seven days a week, so the ability to work weekends and adapt to changing schedules is important.
• Excellent organisational abilities are required to manage aftersales, holiday home sitings, and contractor works effectively. The ability to work independently and under pressure is a must.

We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.
Benefits
At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members -- it's one of the key things that sets us apart.
We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:

• Generous discount on holidays across our parks
• Discount on all food and beverage items on park
• Free premium eye test voucher
• Access to the Help@hand app offering health, wellbeing, and retail discounts
• Comprehensive Employee Assistance Programme
• Discounted gym memberships
• Employee referral scheme
• Sales referral scheme
• Free expert mortgage advice
• Company pension scheme

IND1

Skills Required