Job Description

We are looking for an enthusiastic and motivated Cardiac Administrative Officer who has previous booking, referrals and ESR experience to join our team.



You will need to be able to communicate effectively with all staff members and have a sensitive understanding of children and vulnerable adults.



You will be responsible for maintaining the Cardiac Reception to a high standard, greeting patients, answering telephone enquiries, booking all cardiac tests and other administrative duties.



Being responsible for booking of all Cardiac Investigations appointments



Arriving and dealing with patients face to face when visiting the department



Answering the telephone and dealing with enquiries



Working efficiently independently, as well as part of an admin team and wider Cardiac Investigations team



Applying a caring and understanding approach to the needs of the patients and visitors within the department



Demonstrating good attention to detail



Communicating with staff and patients regarding technical data and to have an understanding/knowledge of medical terminology specific to Cardiac Investigations



Planning and booking diagnostic appointments with adherence to diagnostic booking rules



Organising and managing own workload



Being aware of and work in accordance with Trust and departmental policies and procedures



At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.



Candidate Pack



Form constructive and effective working relationships with patients,

consultants, medical secretaries, bed manager, transport, GP surgeries, ward

staff, porters, rehabilitation nurses, heart failure nurses and arrhythmia

nurses.



Communicate complex information to staff, patients and relatives



Demonstrate a caring and understanding approach to the needs of the

patients and visitors within the department

Please note:

This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.