Job Description

To support the Care Group Support Manager and secretarial team to provide an efficient and effective administrative service to all clinical teams.



NHS experience and medical terminology would be advantageous though not essential as full training will be given for the right person.



Typing of various clinical letters as appropriate within the speciality and other correspondence from audio dictation using Word.



Responding to patient queries and booking patient appointments.



Distribute Referrals appropriately in e-RS.



Prioritising work according to changing demands.



Monitor consultant administration activity and record accurately and within the trust time frame/guidelines.



To maintain good communication with the Consultants, their supporting staff, and other staff within the department, as well as patients and members of the public.



Receive telephone enquiries from patients, their relatives, GP's and other departments within the Trust and other Hospitals.



To liaise with other secretarial staff, particularly within the same directorate, and to ensure that cover arrangements are facilitated by working as a team member.



To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing.



Providing cover for annual leave and sickness, as required and as directed by line manager.



Submitting clinic change requests to cancel/add/change clinics.



Submit requests for room/nursing for additional clinics



To use and obtain information from the PAS system, updating and extracting patient information on a daily basis.



To have knowledge in validating patient pathways and RTT time frames.



At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.



We treat our patients & staff with the same compassion & empathy we expect for ourselves. We're here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.



As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.



We look forward to receiving your application & the start of your journey with UHSx.

Candidate Information Pack:

https://www.uhsussex.nhs.uk/resources/candidate-information-pack/



Support team to achieve targets.



Demonstrates behaviours in line with Trust values.



Undertakes audits as necessary to own work.