Care Agency Manager

London, ENG, GB, United Kingdom

Job Description

Manager - Amaanah Care



About Us


Amaanah Care is an innovative and compassionate provider of professional care services, dedicated to improving the quality of life for our clients. We offer personalised and comprehensive care solutions that are culturally sensitive and tailored to meet the unique needs of the Muslim community -- while remaining open and inclusive to all.

We are currently seeking a

motivated and experienced Manager

to join our growing team and play a key role in shaping the future of our organisation.

Position Summary



The

Manager

will be responsible for overseeing the day-to-day operations of our care services, ensuring exceptional care standards, staff performance, and full regulatory compliance. The ideal candidate will possess strong leadership skills, extensive experience within the care or healthcare sector, and a genuine passion for delivering person-centred care.

Key ResponsibilitiesLeadership and Management



Lead, recruit, train, and supervise care staff to maintain a high-performing team. Conduct regular performance reviews and provide coaching, support, and mentorship. Foster a positive, inclusive, and collaborative work environment. Develop, review, and implement operational policies and procedures to enhance service quality and efficiency.

Operational Management



Oversee daily operations, ensuring smooth, compliant, and efficient service delivery. Manage budgets and resources effectively to achieve cost-efficient operations. Monitor compliance with CQC standards and all relevant healthcare regulations. Coordinate with healthcare professionals and other stakeholders to deliver holistic care solutions.

Client Care



Ensure the highest standards of client care and satisfaction. Handle client feedback and complaints promptly and professionally. Build and maintain strong relationships with clients and their families. Conduct regular assessments and reviews of client needs, adjusting care plans as necessary.

Quality Assurance



Implement and maintain a robust quality assurance programme. Carry out regular audits and inspections to ensure full compliance with policies and standards. Use data, reports, and client feedback to drive continuous service improvement. Prepare detailed reports on performance, outcomes, and regulatory compliance.

Qualifications and Experience



Education:



Bachelor's degree in Healthcare Management, Nursing, Social Work, or a related field.

Experience:



Minimum of

5 years' experience

in a managerial role within healthcare, domiciliary care, or social care services. Demonstrated success in leading care teams and managing service delivery operations.

Skills and Competencies:



Strong leadership, organisational, and communication skills. Excellent interpersonal and relationship-building abilities. Proficient in budgeting, scheduling, and operational management. In-depth knowledge of CQC regulations, safeguarding, and compliance. Ability to multitask, prioritise, and make sound decisions under pressure. IT literacy and familiarity with care management software (e.g., OnCare).

Additional Requirements



Valid UK driver's licence and reliable transport. Clear DBS (Disclosure and Barring Service) check. Willingness to work flexible hours, including evenings and weekends, when required.

Benefits



Competitive salary (commensurate with experience) Health, dental, and vision insurance Paid time off and bank holidays Company pension/retirement plan

Employee Share Scheme

- opportunity to become a shareholder and share in the company's long-term success

Profit-Sharing Incentive

- performance-based annual bonus linked to company growth and service excellence Ongoing professional development and career progression opportunities

How to Apply



If you're passionate about leading with care and compassion, we'd love to hear from you.

Email:

nurul@amanahcare.co.uk

Please include

"Manager for Care Provider Application"

in the subject line.

pplication Deadline:

31 December 2025

Website:

www.amaanahcare.co.uk

Amaanah Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Part-time

Pay: 30,000.00-45,000.00 per year

Expected hours: 20 - 40 per week

Work Location: In person

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Job Detail

  • Job Id
    JD3996425
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Part Time
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned