Job Description

The VacancyMcCarthy Stone are recruiting a professional Care & Support Assistant to join the team at our prestigious Lady Susan Court development in Basingstoke, Hampshire.Built in 2013, Lady Susan Court is a Retirement Living Plus development that consists of 60 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds.Hourly rate: xc2xa312.39 per hour, plus earn up to an additional xc2xa31.30 for working evenings and weekend shifts.Hours: 20 per weekMcCarthy Stone have a wealth of support and benefits for their staff. These include:

• 28 days holiday inclusive of bank holidays (pro rata if part time hours)
• Life insurance and company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

About the role: As a Care & Support Assistant you will provide the highest quality of individual care to our residents enabling them to live later life well. You will deliver housekeeping and domestic support across the general estate, including apartment cleans. Duties will be varied and include supporting and encouraging our residents to take part in a wide range of activities that support their health and wellbeing. You will help them to book appointments, arrange transport and where necessary, escort them on visits and assist with their shopping. Every day will be diverse, and you'll have the opportunity to use your people skills to make a real difference.About you:

• You will be a warm, friendly individual with ideally some experience of working in a care or support environment.
• You will have a passion for making a difference to the wellbeing and happiness of older people and enjoy working as part of team in a busy work setting.
• You will be driven to deliver excellent customer service.
• You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 2 qualification, although consideration will be given to a candidate with an alternative qualifications and relevant experience.

Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.We do not offer sponsorship; we will only be considering UK based applications.About UsAs the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!Our CustomersThe Benefits24 days annual leavePension
planLife
assuranceEmployee assistance helplineHealth
screeningEyecare voucher schemeLong service awardTestimonialsxe2x80x9cI enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team.xe2x80x9d
Linda Diamond - House Managerxe2x80x9cOnly at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks xe2x80xa6 it's all about our great people and how welcome they make you feel xe2x80xa6 even if it was through a screen!xe2x80x9d
Andrea Waldron - Senior HR Business Partnerxe2x80x9cFrom my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments.xe2x80x9d
Emily Bishop - Principal Planning Associatexe2x80x9cWorking for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding.xe2x80x9d
Caroline Craig-cordel - Sales Consultantxe2x80x9cI found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time.xe2x80x9d
Stan Smolyar - Head of Brand

McCarthy & Stone