To provide safe, effective, responsive and holistic person centered care. To support and meet the individual needs and wishes of each service user.
You will be promoting wellbeing and reporting any changes or cause of concerns that the service users might encounter to your line manager in a prompt manner.
You will give holistic person centered care and support in a compassionate way that values the service user rather than seeing a list of task/care needs.
You will listen and observe how each service user prefers their care and support to be delivered on a day to day basis. Help them make their own decisions so they can be as independent as possible. Follow the instructions in the care and support plan agreed with each service user. This may include:
All aspects of personal care such as showering and bathing, dressing and grooming, dental hygiene, toileting and continence care.
Assisting with medicines, ordering and collecting prescriptions or returning unwanted medicines to the pharmacy for safe disposal.
Supporting the service user to eat and drink well. For example, helping the customer to plan what to eat and drink, giving gentle encouragement, shopping, preparing and serving food and drinks, clearing the table, washing up and keeping the kitchen area clean and tidy, agreeing with the customer how to store food safely and when to dispose of out of date produce.
Safely using aids and personal equipment in a manner that respects the dignity of service user. For example walking frames, wheelchairs, manual and electric hoists, sliding sheets and moving boards,hearing aids and other physical aids
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