Job Description

Are you highly organised, great with people, and passionate about making a difference? Join our team as a Care Coordinator where you'll help keep everything running smoothly - from supporting our Community Care Managers to ensuring we deliver outstanding care every day.

About the role

The Care Coordinator supports the Area and Service Managers in overseeing service quality, achieving company objectives, and maintaining compliance with the Quality Assurance Policy. This role involves collaboration with various stakeholders, including Care Managers, Local Authorities, Service Users, next of kin, healthcare professionals, and training to enhance service delivery and development.

Why choose us?

Refer a Friend

- Earn

200

for every successful referral

Recognition & Rewards

- Celebrate success with

Employee of the Month, Quarter, and Year

awards

Cycle to Work Scheme

- Stay active and save money

Wellbeing Package

- Because we care about you too

Local Business Discounts

- Enjoy perks from local partners

Roles and Responsibilities:

Coordinating new care packages and ensuring everything is set up smoothly Building strong relationships with Local Authorities, Care Managers, and our internal teams Creating and maintaining accurate staff rotas to ensure continuity of care Preparing reports for invoicing, payroll, and management Setting up new clients on our IT systems and keeping all information up to date Ensuring all client activity is accurately recorded Promoting our company values and Quality Assurance Policy Representing the company professionally in person, by phone, and in writing Handling calls politely and efficiently Maintaining confidentiality and safeguarding client information Supporting service improvement and participating in company projects Carrying out any additional tasks as required, no two days are the same!

Qualification & Skills

Qualifications & Experience:

1 year recent administrative experience. Experience working within the Care Industry Computer literate. Including MS Office Must have English and Maths GCSE, Grade C or above Fast Learner | Self starter | Entrepreneurial spirit

Communication Skills:

Written and verbal - strong telephone skills

Relationship Building Skills:

Teamwork and relationship management

Organisation & Planning skills:

Excellent organisational and planning skills

DESIRIBLE CRITERIA:

Previous experience of rostering a team Understanding of legislation concerned with care provision.


About Us


At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.



Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.



https://connected-health.co.uk/wp-content/uploads/2024/05/Recruitment-of-Ex-offenders-policy.pdf



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