Job Description

First Active 365 Homecare

is on the lookout for a

Care Coordinator

to join our growing and dynamic team!

Job Summary

The Care Coordinator plays a vital role in ensuring the smooth delivery of care services to clients. This position involves coordinating care plans, liaising with healthcare professionals, and providing support to clients and their families. The ideal candidate will possess strong organisational skills and have prior office experience, enabling them to manage multiple tasks effectively while maintaining a high level of client satisfaction.

Monday to Friday, 9:00 AM - 5:00 PM
(4 days in our friendly, supportive office + 1 day working from home)

Location:

Hybrid - Office-based & Work From Home flexibility

What We Offer:

Competitive salary (based on experience)
28 days annual leave (including bank holidays) - increases to

32 days

with length of service
Supportive team and positive work culture
Progression opportunities within a growing business
Full training and ongoing development

At First Active 365 Homecare, we pride ourselves on delivering high-quality, person-centred care -- and we know it starts with exceptional people like YOU.

Duties

Develop and implement individualised care plans in collaboration with clients, families, and healthcare providers. Coordinate appointments, referrals, and follow-up care for clients to ensure continuity of services. Maintain accurate records of client interactions and updates within the care management system. Serve as the primary point of contact for clients and their families, addressing any concerns or questions regarding their care. Collaborate with multidisciplinary teams to facilitate effective communication and resource sharing. Monitor client progress and adjust care plans as necessary to meet evolving needs. Assist in administrative tasks such as scheduling meetings, managing correspondence, and maintaining office supplies.

Qualifications

Previous office experience is essential for this role. Excellent organisational skills with the ability to prioritise tasks effectively. Strong interpersonal skills to build rapport with clients, families, and healthcare professionals. Proficient in using computer systems and software for record keeping and communication. A compassionate approach to client care with a commitment to enhancing the quality of life for individuals served. Ability to work independently as well as part of a team in a fast-paced environment.
If you're ready to step into a key role where you'll feel valued and make a genuine impact every day, we want to hear from you!

Job Type: Full-time

Pay: 24,420.00-30,000.00 per year

Benefits:

Company pension Employee discount Referral programme Work from home
Work Location: Hybrid remote in Birmingham B5 4BD

Reference ID: care coordinator
Expected start date: 01/09/2025