Job Description

As our Care Coordinator, you will play a vital role in the smooth running of our home-care service. You will be responsible for coordinating care packages, scheduling staff, and ensuring service users receive consistent, person-centred support.

Key Responsibilities

Create, update, and maintain person-centred care plans.

Schedule support workers and manage rotas to ensure continuity of care.

Conduct risk assessments and help ensure all care meets CQC standards.

Be the main point of contact for service users, families, carers, and professionals.

Respond to enquiries, concerns, and changes in care needs.

Support recruitment, induction, and training of care staff where needed.

Maintain accurate and confidential documentation and electronic records.

Participate in on-call duties on a rota basis.

What We're Looking For

Experience in domiciliary care or community-based care.

Strong organisational and time-management skills.

Confident communicator with excellent interpersonal skills.

Ability to manage changing priorities in a fast-paced environment.

Knowledge of safeguarding, CQC regulations, and person-centred care.

Good IT skills and experience using care management systems.

Desirable

NVQ/QCF Level 3 in Health & Social Care (or working towards).

Previous experience as a Care Coordinator or Senior Carer.

Experience with rota scheduling software.

What We Offer

Competitive salary of 32,000 per year.

Supportive team environment.

Ongoing training and professional development.

Pension scheme and paid holiday.

Opportunities to progress as the service expands.

Job Type: Full-time

Pay: 32,000.00 per year

Benefits:

Company pension Referral programme
Ability to commute/relocate:

Bristol BS1 3AG: reliably commute or plan to relocate before starting work (required)
Experience:

Care Co-ordinating : 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person