Job Description

Job Summary

As a Care Coordinator, you'll play a vital role in ensuring that our clients receive the highest standards of personalised care. You'll manage client needs, support our dedicated carers, and help maintain a nurturing and professional environment. This is your chance to bring your skills and make an impact, with a supportive team by your side and room to grow in your career.

Responsibilities

Coordinate and manage day-to-day care for our clients, ensuring individual needs are met. Build trusting relationships with clients and respond swiftly to their needs. Oversee carer placements and contracts, scheduling client rotas for smooth operations. Handle complaints with care, working closely with CIW inspectors as needed. Regularly update and review client care plans, conduct spot checks, and manage incident reports. Maintain effective communication with both clients and carers, supporting continuous improvement. Participate in the on-call rota and assist with audits to enhance service quality.

Who We're Looking For:

Experience & Qualifications:

At least one year in a Care Coordinator role within a community setting, with an NVQ Level 3 qualification or equivalent.

Skills & Personality:

Strong communication, organisational, and problem-solving skills, with a genuine passion for providing high-quality care.

Additional Desirables:

Experience with any care planning system and working with professional bodies or inspectors is a plus!

Driver:

Access to a car for client visits is a bonus but not mandatory

Ready for an Immediate Start?

If you're eligible to work in the UK, apply now and start making a difference right away. Join us and be part of a rewarding career where you're valued, supported, and always encouraged to grow

Job Types: Full-time, Part-time, Permanent

Pay: 22,545.00-23,398.00 per year

Additional pay:

Performance bonus
Benefits:

Company pension Free parking
Flexible language requirement:

English not required
Schedule:

10 hour shift 8 hour shift Day shift Monday to Friday Overtime Weekend availability
Work Location: In person