Job Description

Introduction

This is an exciting new opportunity for a Care Coordinator to establish and lead a brand-new domiciliary care service in Chelmsford under the City Care brand. Our existing Cambridge service is rated Good by the Care Quality Commission (CQC), and we are committed to replicating the same high standards in Chelmsford.

The Care Coordinator will play a pivotal role in launching, shaping, and managing the service, ensuring compliance with CQC regulations and delivering a safe, effective, caring, and responsive experience for clients. The post holder will lead and support the Training Manager, Deputy Manager, and Office Manager, ensuring strong teamwork, operational excellence, and a values-driven culture from the very beginning.

Why Join Our 'Outstanding' Team?

Working for an 'Good' rated provider offers numerous advantages that extend beyond the typical benefits package. This table clearly articulates the tangible and intangible benefits of working for a top-rated provider, extending beyond just salary. It visually presents a compelling value proposition, appealing to candidates who prioritise professional growth, a supportive environment, and working for a reputable organization.

What You'll Do

As a Care Coordinator, you will be at the heart of our operations, ensuring seamless, high-quality care delivery. Your key responsibilities will include:

Coordinating staff rotas and managing visit schedules to ensure continuity of care. Liaising effectively with clients, their families, and other healthcare professionals to ensure integrated support. Monitoring care quality, maintaining accurate records, and ensuring CQC compliance across all services. Providing essential support and guidance to our dedicated care team, fostering their development and problem-solving Participating in the on-call rota (shared between 4 people) and responding to urgent situations to maintain service integrity.

What You'll Bring

To excel in this role, you will need:

A minimum of 1-2 years of hands-on experience in a care setting, ideally within a community-based domiciliary care environment. A minimum of 1 year care coordinator experience A Level 3 qualification in Health and Social Care, or a demonstrable commitment to achieving this qualification Exceptional organisational, communication (verbal and written), and problem-solving skills. Proficiency in using digital systems for record management and scheduling. A full UK driving licence and access to your own reliable vehicle for community travel. A proactive, empathetic, and professional approach, with the ability to work effectively under pressure.

Shape Your Future

City Care is deeply committed to the professional growth and development of its team members. For those looking to develop in the future, clear career pathways are available within the organisation and the wider care sector. This includes opportunities to progress into roles such as Deputy Care Manager, Registered Manager, or even leadership positions within clinical services or social work. Crty Care believes in continuous professional development and invests in staff training to ensure team members can reach their full potential.

Location & Logistics

This is a full-time, permanent position based in Chelmsford. The role involves a blend of office-based coordination and community-based work, requiring travel between client homes. Participation in an on-call rota is an integral part of this role.

Apply Now

If you are an experienced Care Coordinator ready to make a significant impact within an 'Good' rated service and are eager to develop your career, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: 27,000.00-30,000.00 per year

Benefits:

Company pension Referral programme
Experience:

care coordinator: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person