Job Description

About Us

At

Thumbs Up Care

, we believe in empowering individuals through compassionate, person-centred support. Our team is committed to delivering high-quality care that promotes independence, dignity, and wellbeing. We're looking for a

Care Coordinator

who shares our values and is ready to make a meaningful impact in the lives of those we support.

Job Overview

As a

Care Coordinator

, you'll play a vital role in ensuring service users receive the highest quality of care. You'll act as a key link between service users, healthcare professionals, and support services--ensuring care is well-coordinated, responsive, and tailored to individual needs.

Key Responsibilities

Coordinate appointments, follow-ups, and treatments for service users Serve as the main point of contact, responding to enquiries with empathy and professionalism Maintain accurate records in line with healthcare regulations Collaborate with professionals to develop and review individualised care plans Monitor progress and adjust plans to ensure continuity of care Support office operations including rostering, payroll, staff supervisions, and resource management Assist service users in accessing healthcare systems and community resources Travel within Chester and Cheshire West
Experience & Skills

Previous experience in health or social care is preferred but not essential Strong desire to support others and make a positive impact Excellent communication and interpersonal skills Organised and detail-oriented, with the ability to manage multiple priorities Proficient in administrative tasks; familiarity with care software is a plus (training provided) NVQ Level 3 in Health & Social Care (or willingness to work towards it) Driving is essential
What We Offer

Flexible working arrangements 20 days annual leave + 8 bank holidays Additional paid day off for your birthday Contributory pension scheme 24/7 Employee Assistance Programme Funded learning and development (NVQ Level 2-5) Internal leadership development sessions Exclusive employee discounts Generous referral scheme
Safeguarding & Inclusion

Thumbs Up Care is committed to safeguarding and promoting the welfare of the people we support. All applicants will undergo enhanced DBS checks and reference screening. We celebrate diversity and strive to create an inclusive environment where everyone feels welcome and supported.

Ready to Make a Difference?

Join

Thumbs Up Care

and be part of a team that's passionate about delivering exceptional care. Apply today and help us give every individual the support they deserve--with a big thumbs up!

Job Types: Full-time, Part-time, Permanent

Pay: 26,893.75-28,000.00 per year

Expected hours: 30 - 37.5 per week

Benefits:

Additional leave Casual dress Free parking Work from home
Schedule:

Day shift Flexitime Holidays Weekend availability
Work Location: In person