Job Description

Please note: We do not offer sponsorship. UK based applicants only. Care experience essential. Driving licence and car essential

We are currently recruiting for a Care Coordinator to work from our office in Colwyn Bay.

Duties to include:

Answering incoming telephone calls Accepting, allocating and processing referrals for new work efficiently Accepting and processing changes and amendments to existing care packages Assigning care workers to clients, whilst working within the standards and requirements of the company Ensuring all runs and working patterns meet the needs of the company, clients and care workers Ensuring mileage and distance travelled is monitored Ensuring adequate cover is available for sickness, absenteeism or holidays Work with the colleagues to pre-empt recruitment needs To ensure work is allocated fairly and appropriately Working with other members of the team to ensure high quality service provision Liaising with clients and care workers to ensure an efficient service provision Keeping accurate records on the system and working with the office team to ensure all data is up to date and relevant Preparation of reports as required by the company Ensuring care worker rotas are completed Participate with the On call on rota with the management team Providing personal care to clients during periods of staff absence
The candidate should have excellent communication skills, professional telephone manner and excellent IT skills

Hours are mainly between 9am - 5pm Monday to Friday (Any 3 days on a rota basis). Flexibility is needed outside of these times to meet business needs and could involve early morning, evening or weekend work.

Applicants will hold a minimum level 2 qualification in care and be committed to working towards a level 3 qualification.

A driving licence and car are essential for this role, as is the ability to work as part of a team and independently

Job Type: Part-time

Pay: 18,300.00 per year

Expected hours: 24 per week

Benefits:

Health & wellbeing programme On-site parking
Application question(s):

Do you have a vehicle that can be used for work?
Experience:

providing care: 2 years (required) a senior role in home care: 1 year (preferred)
Licence/Certification:

Driving Licence (required)
Work Location: In person