Job Description

Job Title: Care Coordinator (Domiciliary Care)

Location:

Doncaster - Conisbrough/ South Yorkshire (office-based with local travel)

Hours:

Full time (e.g. 37.5 hours/week) -- may include occasional evening / weekend support

Reporting to:

Registered Manager / Owner

Salary / Hourly Rate:

[e.g. 12.75-14.50 per hour, or equivalent annual salary] + mileage / travel expenses

About Us

24-7 Homecare Services Ltd provides high quality, compassionate domiciliary care support to clients in their own homes across the Doncaster area. We take pride in person-centred care, reliability, and maintaining close relationships with clients, their families and our care team.

As our Care Coordinator, you will play a central role in ensuring that care delivery runs smoothly, care packages are well managed, and our standards of service remain high.

Key Responsibilities

Create, allocate and manage rotas / schedules for care staff (considering geography, availability, continuity, travel) Accept and allocate new care packages / client referrals Conduct initial and ongoing assessments and reviews of clients' care needs Create, update and maintain care plans, risk assessments, and associated documentation Monitor care delivery: spot checks, audits, quality reviews, supervision, and escalation Liaise with clients, their families, health and social care professionals (e.g. GPs, district nurses, social services) Respond to changes, emergencies, or cancellations and reallocate resources accordingly Support recruitment, induction, training and ongoing development of care workers Ensure compliance with relevant legislation, CQC standards, health & safety, safeguarding policies Handle administrative tasks: record keeping, reporting, data entry into the care management system Provide out-of-hours / on-call support when required (rotated basis) Assist with continuous improvement, feedback, and implementing new processes or systems
Person Specification / Requirements

Essential:

Experience working in domiciliary care, community care or social care, ideally in a coordinating, supervisory, or senior care role Strong organisational skills and attention to detail Good communication skills, both verbal and written Ability to use IT systems, databases, and standard office software Driving licence and access to a vehicle (for local travel) Understanding of care planning, risk assessments and regulatory requirements (e.g. safeguarding) Ability to prioritise and react flexibly to changing demands Empathetic, resilient, and professional attitude

Desirable:

Qualification in health & social care (e.g. NVQ Level 3 or above) Experience of rota / scheduling software Knowledge of local health / social care pathways Previous experience in a care coordination or management role
Benefits & Extras

Mileage / travel expenses for travel between client locations Pension scheme Paid annual leave + Bank Holidays (pro rata) Training and professional development opportunities Supportive team environment Potential for career progression
Job Types: Full-time, Part-time, Permanent, Temporary, Fixed term contract, Temp to perm
Contract length: 12 months

Pay: 12.75-14.50 per hour

Expected hours: 16 - 40 per week

Benefits:

Company pension Flexitime On-site parking Work from home
Work Location: In person