Job Description

About Emezzions Wiltshire

Emezzions Wiltshire is a trusted home care and supported living provider dedicated to delivering high-quality, person-centred care across the Wiltshire area. Our mission is simple -- to provide compassionate, reliable, and professional care that empowers our clients to live independently and with dignity. We believe our team is our greatest strength. That's why we invest in our people, celebrate achievements, and create a supportive environment where everyone can thrive.

The Opportunity

We're looking for a passionate and organised Care Coordinator to join our growing team. In this key role, you'll help oversee daily care operations, ensuring seamless coordination between our clients, carers, and management team. You'll play a vital part in maintaining our excellent standards and helping Emezzions Wiltshire continue to grow as one of the region's leading home care services.

Key Responsibilities

Manage daily communications and scheduling in the office.

Communicate professionally and compassionately with clients, families, and care staff.

Create, edit, and manage rotas with accuracy and forward planning.

Conduct staff supervisions, service reviews, and care plan updates.

Support onboarding of new clients, including care assessments and documentation.

Maintain accurate and transparent records across the business.

Provide hands-on care visits and assessments when required.

Take part in the on-call rota as part of the management team.

About You

Experienced in the care sector (Level 3 Health & Social Care qualification desirable).

Skilled in scheduling or coordination (experience in home care, domiciliary care, or logistics is beneficial).

Confident using Microsoft Office, smartphones, tablets, and scheduling software.

An excellent communicator -- both written and verbal.

Proactive, organised, and adaptable under pressure.

Compassionate, professional, and committed to quality care.

A car driver with a full UK licence and reliable vehicle.

Willing to support clients in the community when needed.

What We Offer

Competitive salary + performance bonus

Extra pay for on-call duties (average 1,200 per year)

Supportive and inclusive team culture

Training and career development opportunities

A rewarding role that makes a genuine difference in people's lives

Additional Information

?? Applications will close once sufficient applications have been received -- early applications are encouraged.

Please note: We do not offer sponsorship under the Skilled Worker scheme. Applicants must have the right to work in the UK.

Job Types: Full-time, Part-time

Pay: 23,900.00-26,400.00 per year

Expected hours: 14.00 per week

Work Location: In person