Job Description

Job Summary

We are seeking a dedicated and organised Care Coordinator to join our team. The successful candidate will play a vital role in managing and coordinating care services, ensuring seamless communication between clients, families, and healthcare professionals. This position offers an opportunity to make a meaningful difference in people's lives by providing compassionate support and efficient service delivery. Prior office experience is desirable, as it will facilitate smooth administrative operations and client interactions.

Responsibilities

Organise and schedule care appointments, ensuring timely and efficient service delivery Act as the primary point of contact for clients, families, and healthcare professionals, maintaining clear communication channels Maintain accurate and up-to-date records of client information, care plans, and appointments using office systems Coordinate with care teams to ensure all client needs are met promptly and effectively Assist with administrative tasks such as filing, data entry, and managing correspondence Support the onboarding process for new clients and staff members Monitor client satisfaction levels and address any concerns or issues promptly Ensure compliance with organisational policies and procedures related to care services

Skills

Previous office experience is highly desirable to efficiently manage administrative responsibilities Excellent organisational skills with the ability to prioritise tasks effectively Strong communication skills, both written and verbal, to liaise confidently with clients and team members Compassionate approach with a genuine desire to support individuals in need of care Ability to work independently as well as part of a team in a fast-paced environment Proficient in using office software such as Microsoft Office or similar programmes Attention to detail to ensure accuracy in record keeping and scheduling tasks
This role offers an engaging opportunity for individuals committed to delivering high-quality care coordination within a supportive environment.

Job Type: Full-time

Pay: 29,000.00-32,263.58 per year

Work Location: In person