Job Description

About the role

Are you passionate about making a difference in people's lives? Do you thrive in a fast-paced, compassionate care environment? Martlets Care is looking for a dedicated Care Coordinator to support the delivery of high-quality personal care to our clients in their own homes.

As a Care Coordinator, you'll play a vital role in ensuring our clients receive outstanding, safe, responsive and dignified care. You'll work closely with the Senior Care Coordinator, Registered Manager and wider care team to coordinate rostering activities, respond to queries and provide essential administrative support.

Essential criteria

Qualifications to GCSE Level Experience in administration within a complex and busy environment Strong customer service and communication skills Ability to manage sensitive and confidential information Excellent prioritising and organisational skills Good technical skills to utilise systems, databases and data Empathetic, proactive and professional approach Full driving licence and access to own vehicle
This list is not exhaustive. Please see the job description for full details of the job and the essential criteria.

The anticipated interview date for the role is week commencing 3 November 2025.

About us

Martlets Care is a highly respected domiciliary care agency, providing high quality home care across Brighton & Hove, and the surrounding areas. We are part of the Southern Hospice Group (Martlets, St Barnabas & Chestnut Tree House) and as a social enterprise every penny of our profit helps fund our hospice care.

We care about how we care. We believe everyone deserves to feel at home. Not just in their house, but in their life. We build strong relationships, tailor support to the individual, and approach every visit as a chance to bring dignity and comfort. Our head office is based at Martlets Hospice.

What do you get in return?

Company pension scheme 35 days' annual leave inclusive of bank holidays increasing to a maximum of 38 days In house training and lots of eLearning to support your development Regular support and supervision with your line manager Membership to Medicash scheme to cover your everyday cost of healthcare for less Free parking, subsidised meals Blue Light Card Employee Assistance Programme Life Assurance Policy
Please note that we reserve the right to close this vacancy before the published closing date where applicant volume is high.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for an Enhanced submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Job Type: Full-time

Pay: 24,570.00 per year

Benefits:

Additional leave Canteen Company pension Free parking Health & wellbeing programme Transport links
Work Location: Hybrid remote in East Sussex BN3 7LW

Reference ID: SHG0128