Job Description

Urban Care Community Limited is an introductory company that connects Clients and Care Professionals to deliver cost-effective and better care. We specialise in supplying highly qualified staff to our clients, facilitating the seamless provision of quality care services. Currently, we are actively seeking an experienced full-time Care Coordinator to join our client organisation Chosen Care Group.

We are steadfast in delivering high-quality care, ensuring optimal care standards in our communities, preventing illness, minimising the necessity for hospital services, and enhancing the management of chronic conditions.

In the pivotal role of a Care Coordinator, you become an integral link between our care workers, clients, Next of Kin (NOK), and professional counterparts. If you are a bright, bubbly individual who can expertly multi-task and deliver an exceptional customer experience, this role could be your ideal fit.

The successful Care Coordinator will have:

Previous Care Coordination experience Excellent customer service skills

Used planning software such as People Planner, CM2000, etc

The ability to work well under pressure, good time management skills and use your initiative Have good influencing skills - proven ability to convince others and gain their respect. Excellent communication skills - reasonable telephone manner and the ability to build relationships, listen and explain things clearly at all levels. A willingness to participate in an on-call system for out-of-office hours on a rota basis Have an excellent working knowledge of Microsoft Office packages

Benefits of Joining Chosen Care Group:

Enjoy 28 days of annual leave. Joining perk from 250 to 1500 Value added per up to 250 per month Additional pay for On-Call duties. Paid training Company car for visits Avail of discounted gym vouchers. Utilise our 24/7 free employee assistance service. Secure your future with our pension schemes. Continuous career progression opportunities. Engage in fully funded QCF qualifications in social care. Be part of our festive Christmas and summer parties. Explore discounts from supermarkets to electronic stores. Experience a diverse and inclusive culture. Engage in staff networks like the Race Equality Network, LGBT+ Equality Network, and more.

Main duties -

Manage the day-to-day operations of the care service, ensuring that the highest standards of care are provided to all patients. Develop and maintain staff rotas to ensure adequate coverage for Patient care, activities, and emergencies while optimising staff scheduling. Monitor compliance with regulatory standards, policies, and procedures to ensure a safe and secure patient environment. Collaborate with patients and their families to develop personalised care plans that address their unique needs, preferences, and goals. Train staff and ensure that all staff are adequately trained and supervised to provide the best possible care for each patient. Oversee the safe and accurate administration of medications, ensuring adherence to prescribed schedules and proper documentation. Facilitate access to external support services, healthcare professionals, and specialists as needed to enhance patient's overall quality of life.
Our Client Chosen Care Group is one of the UK's leading care providers of support for people with complex needs, learning disabilities, autism, and mental health, renowned for its technology-driven approach.

Chosen Care Group want you to choose a meaningful job. If this post excites you and you want to improve your quality of life and create a better everyday life for our clients, we look forward to your application!

Job Types: Full-time, Permanent

Pay: From 26,000.00 per year

Additional pay:

Signing bonus
Benefits:

Additional leave Casual dress Company car Company pension Employee discount Health & wellbeing programme On-site parking
Schedule:

Day shift Flexitime Night shift Weekend availability
Ability to commute/relocate:

Ilford: reliably commute or plan to relocate before starting work (required)
Experience:

Care Coordinator: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 01/07/2024
Reference ID: Care Coordinator _ 12/06/2024_Ilford
Expected start date: 01/07/2025