Job Description

Job Overview

We are seeking a compassionate, organised, and experienced

Care Coordinator

to join our growing team. The Care Coordinator plays a pivotal role in ensuring that clients receive the highest quality of care and support. You will be responsible for coordinating care services, managing care teams, liaising with healthcare professionals, and supporting the smooth day-to-day operations of the service.

This is a

full-time

position requiring

flexibility

, including

evening and weekend availability

, to meet the needs of clients and care staff.

Key Responsibilities

Coordinate and manage client care plans, ensuring person-centred care is delivered efficiently and safely Serve as the main point of contact for clients and their families, addressing queries and concerns with empathy and professionalism Liaise with external healthcare professionals, including GPs, Occupational Therapists, Speech and Language Therapists (SALT), and Social Workers Complete risk assessments, identify and mitigate potential risks, and implement robust, personalised care plans Allocate care workers to shifts using a rota system, ensuring full coverage and continuity of care Conduct regular staff supervisions, spot checks, and performance reviews to maintain quality standards Use

Birdie

(digital care management platform) to record care notes, track medications, monitor visits, and update care plans Monitor client progress and adjust care plans accordingly in collaboration with the wider care and clinical team Maintain accurate documentation, correspondence, and digital records Provide administrative support within the office, including filing, scheduling, and managing communications Participate in the on-call rota to support care staff and clients outside of normal office hours

Skills & Experience Required

Proven experience in a

Care Coordinator

,

Senior Carer

, or

Team Leader

role within health or social care Strong leadership and team management skills with the ability to supervise and motivate staff Excellent verbal and written communication skills to liaise with professionals, staff, clients, and families Highly organised and able to manage multiple priorities in a fast-paced environment Empathetic, compassionate, and committed to providing high-quality, person-centred care Confident in using digital systems --

experience with Birdie is highly desirable

Proficient with standard office software (e.g., Microsoft Office Suite) NVQ Level 3/5 in Health & Social Care Full UK driving licence and access to a vehicle preferred

What We Offer

A supportive and friendly working environment Ongoing training and professional development opportunities Opportunities for career progression Competitive salary and benefits Flexible working patterns including evenings and weekends The chance to make a meaningful difference every day

Ready to Join Us?

If you are a proactive, caring individual who thrives in a fast-paced environment and is passionate about delivering exceptional care, we would love to hear from you.

Apply now

to become a valued member of our dedicated team.

Job Types: Full-time, Permanent, Fixed term contract

Pay: 27,000.00-35,000.00 per year

Work Location: In person