The Care Coordinator plays a vital role in ensuring that patients receive the highest quality of care through effective communication and organisation. This position involves coordinating patient care activities, liaising with healthcare professionals, and managing administrative tasks within a healthcare setting. The ideal candidate will possess strong organisational skills and a compassionate approach to patient care. And must have at least an SVQ 3 in health and social care.
Duties
Coordinate patient appointments, ensuring timely scheduling and follow-up.
Serve as the primary point of contact for patients, addressing inquiries and concerns.
Maintain accurate patient records and documentation in compliance with healthcare regulations.
Collaborate with healthcare providers to facilitate seamless communication regarding patient needs.
Assist in the development and implementation of care plans tailored to individual patient requirements.
Monitor patient progress and report any changes to the relevant healthcare team members.
Organise office operations, including managing supplies and maintaining a clean work environment.
Participate in training sessions and professional development opportunities to enhance skills.
Qualifications
Previous experience in an office environment is preferred.
Strong organisational skills with attention to detail.
Excellent communication skills, both verbal and written.
Ability to work collaboratively within a team while also being self-motivated.
Proficient in using office software and electronic health record systems.
A compassionate approach towards patients and their families, demonstrating empathy and understanding.
Relevant qualifications in healthcare or administration would be advantageous.
This role is essential for delivering high-quality care and ensuring that patients feel supported throughout their healthcare journey. If you are passionate about making a difference in people's lives through effective coordination of care, we encourage you to apply.
Job Type: Part-time
Pay: 22,270.26-31,264.55 per year
Expected hours: 20 - 30 per week
Work Location: In person
Reference ID: Must have at least SVQ 3 , Female driver. Who knows her way around East Lothian and Midlothian
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