Job Description

Job Summary

Care coordinators play an important role within a Primary Care Network (PCN) to support and provide coordination and navigation of care and support across services.

They work closely with allied health professionals, practice emanating as a central point of contact to ensure appropriate supports made available.

Care co-ordinators could provide time, capacity and expertise to support people in preparing for, or following-up, clinical conversations. Enabling them to be more actively involved in managing their care and supporting them to make choices that are right for them. Care coordinators help people improve their quality of life.

The successful candidate will be based in Rainham, Kent. They will be caring, dedicated, reliable, person-focussed and enjoy working with a wide range of people. They will have effective written and verbal communication skills and strong organisational and time management skills. They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team and committed to providing people, their families and carers with high quality support.

This role is an integral part of the PCNs multidisciplinary team, working alongside allied health professionals to provide an all-encompassing approach, promoting and embedding the personalised care approach across the PCN.

Responsibilities

Act as the first point of contact for PCN services Coordinate appointments, treatments, and follow-up care in collaboration with healthcare professionals Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with data protection regulations Liaise with medical staff, social workers, and community services to facilitate comprehensive patient care plans Organise schedules for healthcare providers to optimise service delivery and minimise delays Assist with administrative tasks such as managing correspondence, scheduling meetings, and processing documentation Provide compassionate customer service by addressing queries and concerns promptly and professionally

Experience

Previous office experience is preferred to support administrative duties effectively Experience working within a healthcare or social care setting is advantageous but not essential Strong organisational skills with the ability to prioritise tasks efficiently Excellent communication skills, both written and verbal, with a professional approach to patient interaction Ability to work collaboratively within a multidisciplinary team in a fast-paced environment

This role offers an enriching opportunity for individuals committed to delivering high-quality patient-centred care through excellent organisation and communication.

Job Types: Full-time, Permanent

Pay: From 25,000.00 per year

Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person